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February 2024 by Keith W.
There's a clerk there named Tommy Pretty who is the rudest customer service person I've ever dealt with. (For the record, he gave me his name passive aggressively when I said I was going to complain on the survey at the bottom of my reciept, I never asked for it.)I needed to sign a customs form, so I asked if he had a pen. He said he didn't, even though there was one by his hand. He said I'd have to get one from the table. So I turned to get one from the table 10 feet away and he gives up my place in line (there were 2 people behind me, it's not like there was a long line.)I get back to his counter and asked why I couldn't have used his, he said he was a germaphobe. I asked him why there weren't any that customers could use and he said he didn't know, that wasn't his job. I asked him why he couldn't have grabbed me one from the other cubicle 6 feet away from him. He said they weren't his.I watched 6 people wall out of that post office pissed off because Mr. Pretty was such a petty ashhole.Yo, I don't even live in Cincinnati. I'm here for a visit. But this dude was such a supreme jerk wad that I felt it necessary to say something here.I feel bad for anyone who has to deal with this piece of work regularly. And may the gods bless his poor coworkers. To be forced to work next to that guy must feel like a complete miscarriage of karmic and cosmic injustice.
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February 2024 by Emily Nordwick
The male clerk working here made me cry. Will not come back. You never know what people are going through and it costs nothing to be kind.
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February 2024 by Malachi Henderson
Someone needs to to fire the “guy” who was working the desk today. He has an extremely nasty attitude and horrible customer service and crunched & balled up my envelope that I was mailing out and just threw it to the side as opposed to just sitting it in the basket. He didn’t have to crumple & ball everything up. Then he got attitude with me when I asked for a receipt. Someone also needs to remind him that he’s not invincible or untouchable. Is my parcel does not get to its destination. I’m pretty sure I know why.. if he doesn’t like his job, he needs to find a different one not come to work and be nasty to everyone and incompetent. English cigarettes don’t get special treatment..
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February 2024 by Lindsey Britt
The clerk was on the phone with her friend on speaker phone while I was trying to tell her how I wanted a package shipped. Then she clicked past the address and didn’t allow me to verify that she had typed it in correctly, getting sassy and saying she already clicked it so it wouldn’t be possible. And I definitely wanted to double check her since she was talking with her friend while she handled my package… eventually she let me check it, but she clearly didn’t want to allow me to do that. Won’t be coming back here, I understand why the reviews are so bad now!
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February 2024 by Tatiyana Harris
I wish I could leave Zero stars!! Thomas at the front desk was very rude and nasty because I didn’t have my package taped (this was information I didn’t know due to it being my first time shipping through USPS, I usually do fedex or UPS and they are so much nicer) and I wasn’t sure if my mail was considered “priority”. he was throwing packages into a bin behind him and slamming things all around the desk as if I was inconveniencing him to do his job. This was my first time in this branch and it will definitely be my last time here. Definitely left a very bad taste in my mouth!
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February 2024 by Dalaina Williams
William, the front desk clerk, is the rudest worker I've encountered. My tape broke on the package I was mailing, and i asked to use a singular piece of tape to finish sealing the package, and he told me "no." then told me i could buy masking tape for $10. Then proceeded to tell me since i didn't follow their rules if it's lost it's not his fault.
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December 2023 by Coleman Needles
Customer service is not their strong suit. Common decency seems a stretch too. Also, beware of the display case! It's seems like a tempting resting place to set your package that you've been holding for 45 minutes, but that would be too helpful.
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December 2023 by Courtney
I typically show up to this post office on a weekday around 4:30pm. The staff who I have interacted with have been *very* friendly and helpful—even anticipating my needs and questions before I ask them. I’m sad to see that other reviewers did not have this same experience.
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December 2023 by Crystal Garig
I don't like posting poor reviews, but my experience here felt very unwelcome.. One of the guys working there seemed nice, but the guy I kept having to deal with was extremely unpleasant. He might've been having a bad day, it's hard to say since this was my first time here, but every time I interacted with him, he assumed my questions and his tone came off condescending and rude.If I had more time, I would've found a different post office to go to.On the up side, there is a self service kiosk that you can use.
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December 2023 by Emma
By all means, move at a glacial pace. You know how that thrills me.
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December 2023 by Chris Sears
The employees here, especially William, are very difficult to deal with, condescending and unapologetically unhelpful most of the time. I have a post office box here and will be moving my mail services to another USPS (driving much farther out of my way) just so I will not have to continue to deal with these employees. Several of my packages have been misplaced or are missing even though tracking states they have been delivered. My packages are never in a pick up box with a key provided (even after over a week of being delivered). I constantly have to stand in a long line and then wait for them to hunt for them in the back. Often they say they can’t locate them. It’s the worst service of any mail services I’ve ever received.
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December 2023 by william aluqdah
Add important I needed to be postmarked for today's time Staff was helpful and a Holiday Spirit.
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December 2023 by KP G
I got good service here. There is a self service option. Big selection of post office boxes. Parking was easy. There is a drive-by option for dropping mail in the box.
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December 2023 by A
dude at front desk loves thinking he's important. sorry that your job is so hard and getting asked questions is such a huge bother to your day. bro is a joke lmao
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October 2023 by bill jacobs
It's a shame you can't give less than 1 star. Attitude is everything, if you have one, maybe serving the public isn't your jam.
