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February 2024 by Jerell Talbert
My shipment of UGGs was stolen by the post man. Lady on the phone had excuses saying since it was weeks ago that they can’t say what actually happened but they’ve contacted the post man and he had no answer apparently he couldn’t recall on that day. Liars
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February 2024 by Tracy Purdin
They need more than one self service kiosk
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December 2023 by Nicole S
Called to have a box checked for pick up bc I put mail in a box that is not being checked but the sign they have is not noticeable. So after I put the check in, I saw it. Called 12/19 a guy said I’ll send someone to that box, I know which one you are talking about. Called today to have an update and there is no record bc there is no service request that put in. It would have been nice to know that needed to be done before I wasted my time.
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October 2023 by Roc Quarry
I’m sick of having to deal with this company, they try to get a signature in the middle of the day when everyone is at work for something that doesn’t need it then I can’t pick it up because the address is wrong
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September 2023 by Brian Loring
It would be a physical confrontation if I came, I defend myself against unlawful detention or arrest with the use of kind force, you go hands on, I go hands back, you go LEATHAL I go LEATHAL... It's legal and my constitutional right of self defense. Citizens are fed up with behaviors such as Officer Mark Hackman. And your entire force having absolutely no clue of the law.
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June 2023 by IE LB
My package was stolen. I had two iPhone 14s being sent back to AT&T and they were stolen. This is the office I dropped the package off at.
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June 2023 by Joe Lennon
Not good when the post office doesn’t know their own rules and regulations per poster 7. Employees do not like being videotaped even though they work for the public. Larry the postmaster who is in charge needs to be better trained on public photography and stop denying service to independent journalists for filming. This place has bad habits and training starting from the top. Read your poster 7 please.
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April 2023 by michael warren
I have sent mail from the Forest Park,Ohio branch many times. Business mail seems to get where it's going although slow. I've sent two birthday cards out now in the last two months. The first from January to Toledo never made it and the second one took 10 days to go 157 miles. Forest Park, Oh to Defiance, Oh.
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April 2023 by Teria S.
The passport application process detailed online was misleading. The lady who was to process the application wasn't friendly nor professional and refused to take the application although I was in the window of my scheduled appointment. Now I have to expedite my application and pay extra fees.
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January 2023 by Lauren K
IF I COULD RATE THIS OFFICE ZERO STARS I WOULD. I am absolutely disgusted and disappointed with how the lady in the front (Dina) treats customers. She was very disrespectful and ignored me twice when I was speaking to her. She rolled her eyes and kept breathing heavy. Everything about my experience here was unprofessional. She should consider another job if she can’t treat people with respect. I will be contacting whoever is in charge of this office, and believe me when I say I will not be back. I’ll be sure to tell everyone I know not to give this location their business.
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January 2023 by Parris Rayana
Had a package that I went to the post office 2 days in advance about to let them know that it was missing a number on my address and that their was no way for me to fix it online because it was an international package. They said they would put it on hold so that I could pick it up. Wake up Saturday morning and it says it’s out for delivery. My mail comes at around 12. But no package, so I assume their gonna take it back to the post office because the address on the package does not exist since it’s missing a number. Then I check the tracking again at 5 and it says “delivered “ and that I picked the package up from the post office. When the post office closes at 3 on Saturday’s. So I think it’s a mistake and go up there today, just for them to say they don’t have my package. Guess their just handing out packages to people without checking ideas and now I’m out of 80 dollars worth of merchandise that their mail man either stole, left at a random house, or gave away.?
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December 2022 by Lorrain Koehler
I went to drop off a package. I put the box in the machine that you just push the handle and it's supposed to drop in the box. However it did not. The whole mechanism stuck. It looked like there was too many packages in the box. My box therefore got stuck in the door. I told the person who was working the desk and they said someone would be out eventually. I stood around for at least 20 minutes and then went back in and asked the man again if anyone was coming and he responded they would. I didn't have time to continue waiting in my boxes was stuck in that box so there was nothing I could do but leave it that way. Quite disappointing. And I don't know if my box got crushed or mailed the way it was supposed to be mailed.
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December 2022 by michelle martin
I got to the post office at 2:51pm today they had the closed signed turned. A rep yelled out something so I opened the door she said they are closed. How are you closed when your closing hours are 3pm on Saturday and it's 2:51pm. This is a Federal building.
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November 2022 by Leon Plummer
Just arrived to drop a package off for work to be sent out. Just received the rudest customer service I've ever experienced in my life. I have never shipped a package before. And never expected to be treated like that. Guess we shouldn't expect much from government.
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November 2022 by Lauren Kay
IF I COULD RATE THIS OFFICE ZERO STARS I WOULD. I am absolutely disgusted and disappointed with how the lady in the front (Dina) treats customers. She was very disrespectful and ignored me twice when I was speaking to her. She rolled her eyes and kept breathing heavy. Everything about my experience here was unprofessional. She should consider another job if she can’t treat people with respect. I will be contacting whoever is in charge of this office, and believe me when I say I will not be back. I’ll be sure to tell everyone I know not to give this location their business.
