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March 2024 by Amanda Ray
Got my passport photo done here, service was helpful and efficient!
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March 2024 by Andy Powell
Scheduled a meeting 5 days in advance for a passport meeting that takes 15 mins to do. They call me the day of only to tell me they’re short staffed and that I have to reschedule but can’t do that over the phone. Proceeded to tell me to drive to union terminal 35 minutes away if I needed help “Today”…. Terrible service. Lived in Sharonville my entire life and seems to be always poorly run.
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October 2023 by Bruce K.
I arrived after they closed but they still have a drive-up ramp where I was able to drop off my post cards. Easy to negotiate in the Sprinter van!
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October 2023 by Danny Holden
Extremely slow every time I come here. Only one window is ever open
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July 2023 by Christopher T. Calhoun
The woman at the counter couldn't have been any more apparently trying to aggravate a customer.
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May 2023 by Jill Blackburn
My daughter went here in February to get her passport. We received a letter in the mail in May (3 weeks before we are to travel to Italy) and the application was rejected due to the passport photo they took!!!
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May 2023 by Rah Cat
It's a post office, be prepared for a long wait if you need to be assisted by an employee. It's the nature of the beast.
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March 2023 by Shawn F.
I had some time to kill in the area, so I picked up the application to renew my passport. Didn't have to interact with anybody, but the lobby looked clean & the line at the counter seemed to be moving quickly.
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January 2023 by Casey Blunt
Went to apply for a passport, clerk was friendly and helpful and made the process a breeze!
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December 2022 by Jillyen Sullivan
HORRIBLE location. Difficult to get to. Workers are slow and unfriendly. Finally got tired of waiting so I tried self service. Doesn't accept QR codes. Wasted my time. NEVER AGAIN!
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October 2022 by Amrinder Gill
I wanted to pay for a prepaid return envelope. The employee went to ask another employee on how to do it. The other employee promptly said we don't have prepaid return stamps. Apparently, there was another way of doing it but only a manager could do it and manager was not there. Told me to come back, but no one knew when should I come back. HUH? And wow.
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October 2022 by Heather Banks
2 people at the counter this morning, had already stood in line for about 15 minutes. A customer at the counter got a phone call and it was his female friend. He put her on speaker phone so she can ask the post office worker questions about a passport. Phone call lasted about a total of 5 minutes while myself and 4 other people just waiting our turn while the worker takes this phone call from the customers cell.
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August 2022 by Rob Vakarian
Horrible lady locked the door in my face and refused to scan my package despite it not being closed for 12 more minutes hope she gets fired
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July 2022 by Dream Weaver 87
So where’s the post office? I guess it shut down. Can somebody update the address please because the post office is not there
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July 2022 by John Meyer
They have a machine like an ATM for stamps and mailing packages so you don't have to stand in line.
