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March 2024 by Debra Parrish
Not having to get out of the car is convenient, as well as not having to schedule an appointment. The oil change and related checks were completed quickly. Unfortunately, I had to return the same day because the technician reset my service alert to 197,000+ miles instead of at 122,000+ miles where it belongs. Including a discount, sixty dollars plus - without a filter - seems a bit pricey.
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March 2024 by Huang Po
Handsome men working here, fast and trusted service.
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March 2024 by Cindy Swafford
Great bunch of guys, very professional and always very friendly and accommodating even when I just need a little air in my tires or a top off of fluids! Great place!
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January 2024 by Jacob H
They used an air powered socket driver to replace the oil drain plug, only to leave the bolt with stripped edges. I had to replace the oil pan because the mechanic I went to for the issue couldn't remove it using a bolt extractor socket.
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January 2024 by Greg Villena
Professional, thorough, great customer service. Not pushy.
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December 2023 by Dezarie Robinson
I went into this Valvoline last week for an oil change. The customer service was garbage, and I was charged for a radiator fluid exchange that did not occur. I know it did not occur, because when I left, I took my vehicle to Nissan and there was absolutely no antifreeze in my truck. Even more simple stuff, they were supposed to put air in my tire, kept lying saying it was already done. Then I asked them to complete the drain plug/engine cleaning evap cleaning. The gentleman kept trying to tell me they did it. I never once saw them move the machine unwrap those cords or turn the machine on. Then the liar tried to say I didn’t see anything because he was talking to me. Then I asked why wasn’t the machine full with oil, he talking about they had already drained it. Then when it was time for me to leave, he said I could bring the vehicle back in couple of days for them to check my fluid level. I told myself, I will never return to that specific Valvoline again. I know they are liars. I’ve been to the one on Winton RD and Galbraith/Hamilton and never had these problems. I don’t know why the two gentlemen who worked on my Dag on vehicle still have a job.
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December 2023 by Piante Crew Sr. (Aryah Yashar'al)
Always quick quality service with A smile. Prices first services R ???Keep up Greatttt work Valvoline.
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October 2023 by Jodi Foppe
Went for an oil change and tire rotation. Whole visit took 2.5 hours and it was not checked properly and my cabin filter was not put back and secured properly. 2 days after getting my tires rotated I needed to place more air in the tires and Jeep was lagging bad. Popped the hood and checked everything and noticed the air filter not being in place! Highly annoyed that a simple job that is done over and over!
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September 2023 by Kevin Berg
Great place to get your oil change. They also have other service for your car needs. Great an helpful staff
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August 2023 by Anthony DeNoma
Here you don't need an appointment, you just drive up get your car in line and wait for your turn, or come back when there is no line.Here you sit in your car while they work on your car, and they check, inform show you the working status and replace for you burnt out light bulbs, windshield blades, interior & exterior air filters, all done by expert friendly professionals, while you remain in your car. It is Great!
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August 2023 by Consiencious Eater
Charles killed it in Customer service department, he was dying because of the insane heat and obnoxious exhaust fumes from a trailer that wasn't being serviced but parked directly in front of the service bay! These guys all deserve 5 stars... given that they powered through some severe heat warnings ⚠️ and still provided 5* service! I'll be back Charles...with a big boy burger just for you! ;-) Thank you! ?Service: Oil change
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July 2023 by Don Versteeg
Had my oil changed, but once I got on the highway heard a terrible noise. Limped back to Valvoline, they had left the access panel/skid plate loose. No sorry, no explanation, no discount offer. Just wait and we will get you in. Once done, they just said good-bye. I am not happy, what else did they forget? Won't go back.
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July 2023 by R C
North Bend Road Cincinnati OH - best station ever. I go back because of the awesome people that work there and service is fast & easy.Services: Air & cabin filter replacement
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July 2023 by Felicia Griffin
Car broke down middle of the road in front of their business they were extremely helpful
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June 2023 by Kyle V
Was a valvoline customer for years, never again. Under carriage fell off on the highway due to workers negligence. Took it to a mechanic on Father’s Day to be told they missed SEVEN bolts when reattaching after oil change. Negligence
