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April 2024 by Alli Schmidt
Stellar service! They were very busy but still got me in and out in a reasonable time! I want to shout out the mechanic who helped me, but I can’t for the life of me remember!! If you were the assistant manager who helped me out (I had 4 bulbs out and asked you way too many questions) on 4/1 around noon, you were great!! Thank you for answering all of my questions with such care and explaining in terms that someone who has NO knowledge of cars could understand!I came in for a regular oil change and ended up needing 4 bulbs changed and he also made me aware of all other things I may need to keep an eye on my car! I could tell many of the other mechanics there were asking him for assistance but he made sure to help me first!
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March 2024 by Amy Gervacio
Checking fluids
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March 2024 by Lorraine Gray
They stripped my oil pan plug and didn't tell me until I went back for another oil change. Now I have to get a new oil pan. Very disappointed in the way this was handled. Will not go back.
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January 2024 by David Hawthorne
They forgot to put air in tires. Also, prices are 25% higher than last year.Edit/Update: I expected the business response to include an offer to fill up tires and check all fluids (as advertised) but nothing...
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January 2024 by Mike Newberry
Everyone was pleasant and professional. They set the "15" time clock, which ran out because they didn't have the correct filter for my car. It seemed a little expensive, but isn't EVERYTHING these days? All in all, a good thorough job.
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January 2024 by Adam
Was told I needed a new car battery. Told the guy my battery wasnt that old. He tested it again and said I needed a new battery. Declined. Went to another place and they tested it for free and said it was fine. Havent been back to Valvoline cause I cant trust them
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December 2023 by Matthew Cook
Sitting here currently. $90 for a semi-synthetic oil change on a Ford Maverick is HIGH. Also - Nathan was not very polite and clearly not well trained. Even though I don’t like to be upsold, he didn’t even try. He also didn’t even tell me what the cost was until after he charged my card. Barely spoke to me the entire time…just here to get the job done. Just overall not a great experience. No one in the shop seems happy and I’ve seen this place much better in the past. I’ve had great experiences before here…but something has changed recently. Customer service has declined and prices have increased
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December 2023 by Sarah McManaway
Every time we go to the Anderson location, the people are professional, efficient, friendly, and trustworthy! We take all of our vehicles multiple times a year and plan to continue for years to come.
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December 2023 by Adam Martin
Usually a really good experience here. If you can't get a coupon online each time, I'd say it's worth it.
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November 2023 by Victoria Smith
Currently sitting here getting an oil change and this team works/communicates/flows so efficiently it is so refreshing. They look professional, they're kind to me when I ask questions, they don't seem stressed out. Whoever the managers are, they have a happy team. I will 100% be coming here every single oil change until I move away from the area. I've had oil change range from $50-$80 and they charged me only $30. Best service and best price I've ever had for an oil change
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August 2023 by Mina
I was in the garage and out in less than 20 min the workers were very nice and attentive. Didn't try to sell me anything I didn't need yet warned me about what will need replaced in future
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August 2023 by Mimz
I was in the garage and out in less than 20 min the workers were very nice and attentive. Didn't try to sell me anything I didn't need yet warned me about what will need replaced in future
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August 2023 by Krista Mccracken
I took my daughter's car in for an oil change and when they got the VIN # there were other maintenance issues which I had done to the car. The guys at this store did a great job. Thank you!
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May 2023 by Samantha Gilbert
I cannot say enough positive things about this place. Charles helped me today. Everyone was very nice and knowledgeable. Approximately 16 min once I was in the bay. It's so worth it and super convenient. Being out of state and not knowing where to go, I'm glad I stopped in.
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April 2023 by Andrew J Schneider
Fast friendly service. My first time there. Possibly 5 stars if it is the same everytime. Was no waiting in line
