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March 2024 by Monique B
Staff unprofessional and I slipped and fell on some oil while getting my tires rotated
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March 2024 by Otis Taylor (POOH)
Curtious and convenience. Very professional and knowledgeable of their work
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March 2024 by Cara Newman
This experience was quick and easy!!!! Such great service by great people!!!
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March 2024 by Dedreia Thompson
I love going here .. the staff is always very friendly ,knowledgeable and very helpful. They don’t make you feel like they are rushing, they make you feel comfortable that knowing they’re providing quality car care!! I will always take my car here!
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March 2024 by Matthew York
Pleasant and efficient
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March 2024 by Mohamad Darouich
Good customer service and very efficient but 54 dollars for cabin air filter that costs 10 on Amazon/eBay!!!
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February 2024 by Annette Berry
Very good service. Thank you!
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February 2024 by Jessica Martin -Springer
They are great and nice
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February 2024 by Steph R.
Had an oil change done here less than a month ago. While they were servicing my car, the tech told me I had a serious oil leak, which was new to me because I never previously had issues with being low on oil and never had oil on my driveway. Now, since having the oil change my car is heavily leaking oil, staining my driveway which leads me to believe that they damaged my car somehow and played it off as a previous issue.
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February 2024 by Marion Jackson
They just reminded me of a few things that need to be done that I hadn’t thought about. So yes all good. Thank you.
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January 2024 by Jessica Boffemmyer
The team at Finneytown are really on it!Communicated effectively and are very polite!
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December 2023 by Mariah Joseph
Gotta give a shoutout to the manager, Alonso. We were really impressed and grateful for his customer service and attention to detail today. My husband got an oil changed at this location on a Tuesday and it seemed to be leaking everyday since he left. We finally called the customer service line Friday night and they created a claim ticket for us. Saturday he called the location again and we got Alonso on the line. He assured us that he could take care of the problem and told us to come in at our earliest convenience. When we got there he worked on our vehicle himself and we were in and out of there within 30min. A car leaking oil is very concerning and stressful but it ended up being a simple fix and he handled the situation very professionally and courteously. Thanks Alonso!
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December 2023 by ReJeana Turner
Got me in and out with no problems. They also have good coupons.
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November 2023 by Judy “JuJu” Hughes
The employees were very professional and friendly. Went out of their way to help. I'm a customer for life!
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August 2023 by J Taylor
Used to really favor this place, but the level of incompetence displayed the past day or so has really soured me to Valvoline as a company. Their techs disabled my car (provably) without knowing, had to get a tow, and when i tried to get compensation for the tow, and *ONLY* the tow, they made it a big issue. Poor customer service, at least at this particular location.
