Walgreens is a pharmacy and retail store that offers a generally positive experience for customers. The staff are often described as friendly, kind, and helpful, working well as a team to assist customers efficiently. Customers appreciate the helpfulness of the employees in resolving issues, such as providing additional newspapers when the first was missing sections or helping with photo orders. The pharmacy staff are praised for their quick and positive service, even during busy times. However, some reviews mention challenges with long wait times and staff shortages, especially in the pharmacy area, which can cause delays in medication refills and customer service. One customer shared a positive experience with a manager who was trusting and accommodating, allowing them to take an extra newspaper. Another customer was impressed with the customer service at a different Walgreens location, where staff provided accurate information and helpful guidance about medication availability. Overall, customers feel that the staff's kindness and teamwork make Walgreens a reliable place, despite occasional waits and staffing issues. The pharmacy staff's efforts to help and provide good service stand out as a key positive aspect of these Walgreens locations.
Put me on hold for 15 minutes and then hung up on me. Rude, uncaring staff.
October 2025
Absolute worst pharmacy I’ve been to. Came to pick up prescription and was told it would be 15-20mins. I continued to wait for just over an hour, then was told it would be another 20-30mins. Another 52 mins before my prescription was ready. Avoid at all costs/switch pharmacies
September 2025
Insanely long wait times on a Friday. You need some extra staffing in the pharmacy.
