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June 2023 by J Meyer
Awful, not answer their phone. No knows their hours. Tried calling directly, the main store number, no answer. Call pharmacy, only one that answer the phone. Both they and website state 7am. It's 8am. Sitting in the dark in their waiting area. Refuse to turn on the lights so I could work. Finally started to work on my tire, a nail was in it but look in the shop area. They working on the wrong tire! 2 hours and 41 minutes to plug a tire! Had warranty but we're trying to charge me. Had to remind them several times of warranty. They blamed their computer system for mistakes, not required to listen to customers. Tire Discounters offer to fix for free. I should have let them do it. Walmart warranty is worthless if you have to demand service every time you try to use it.
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June 2023 by Tree Platinum
Elvis at customer service is super friendly no matter how swamped they are he still remains extremely friendly and helpful
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April 2023 by Ahmet Kaynak
I had an appointment at 3 pm. I was there at 2:35 pm. There was only one mechanic at the store. I was told that other mechanics went for lunch and they didn’t come back. I didn’t get call or email about it. That is why I was asked to reschedule my appointment. I have driven 35 min to get there. It was totally time waste. This place seems like has mismanagement. I will cancel my tire purchase and replacement.
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April 2023 by Regina Hawkins
Had my new tires on and out in no time!
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March 2023 by Elly Rojas
They said they are closed. It’s 4pm.
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December 2022 by Bret Rosenberger
I get it, sometimes you're overworked, understaffed, dealing with customers (who can frankly be some of the worst individuals) and trying to deal with a myriad of issues just pelting you constantly. This is less a review and more of a "You guys might need to make some changes in your staffing or policies, hire some techs or limit the amount of installs a day". It might very well have been a bad day for them. But a 2+ hour wait isn't exactly what anyone wants to have to do. It seemed pretty chaotic and your technicians seem either overburdened or just not given the correct time frames and help they need. The results were perfectly fine however, 4 tires replaced and installed correctly.Edit: I'll bump it up to 3 stars. The service manager was polite and kind enough to cut the bill down roughly 60ish$ or so for the excessive time wait. I appreciated that and thought it was quite nice of them to do that.
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October 2022 by Ayleigha Russell
They play around. I bought tires here that didn’t even last two months
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August 2022 by NATHANIEL
I called and called and called and called no one ever picks up the phone good luck getting help there for 2 days 3 to 5 times every time it just rang and rang and rang I mean what the heck
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August 2022 by T
They were excellent. Went above and beyond. Good prices.
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August 2022 by BossBee
Offers more car maintenance then I expected. Great crew and service.
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July 2022 by travis leonard
Terrible experience. Do NOT expect any timely services or knowledgeable staff.Ordered 4 new tires delivered to the center. Scheduled a 1pm appointment for installation. Arrived at 12:49 to check in. Was informed that they HAD the tires but they have not been checked into the store yet. In comes 3 other employees AND A MANAGER and all 4 employees combined did not know how to check in the product to be installed. Meanwhile. 4 walk in oil changes were scheduled and completed while I sit and sit and sit. Finally at 1:30. Forty minutes after arrival I'm informed that they would not be able to get to my 1pm appointment until after 3 because everyone HAD TO GO ON LUNCH at 2pm... Ryan, the managaner, said there's nothing he can do because it was first come first serve, even though I had a 1pm appointment and the mechanics all informed him that i was the only one in line when i arrived. ??. So I was forced to cancel my appointment and take my tires else where to have them installed, which they couldn't even help me take the tires to my car!
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March 2022 by Dave Risen
They had a great sale on tires did an excellent job of installing them my wife loves them
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January 2022 by Adrianne Early
Service worker was rude just not my go to place anymore ?
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December 2021 by Ryan B
Never answer the phone. Can't do this because tire sale, can't do that because "insert here".
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December 2021 by A Alexander
They answered my call. I got new tires that are affordable car drives smooth thank you Walmart on Ferguson.