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November 2023 by David Neal
Love Walt Sweeney Ford. Bought a 2023 Ford Bronco Sport, Chili pepper ? red. Thanks to Holly for setting me up with sales, the Bronco I was looking at was waiting for me when I arrived at the dealership. Thanks to John in sales for making the process quick and relatively painless. Thanks to John for the instruction on all electronics the vehicle has to offer. Would definitely buy another vehicle from this dealership. thank you Walt Sweeney Ford. Love my Bronco Sport.
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November 2023 by Greg Eilers
I was looking for a vehicle that was capable in winter and fin on the summer also. I think I found the perfect vehicle in the Ford bronco with the sasquatch package! I would like to thanl my friend Penny, who put me in contact with Brett to sell me the car. Brett was awesome and worked really hard to get everything done, and was very helpful! Certainly last but not least is Megan in the business office. Megan made the drudgery part of buying a car fun! Thanks to all at Walt Sweeny Ford for a great experience. I would highly recommend this lot if you need, or want a variety to choose from!
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October 2023 by Briana Douglas
Nick Sweeney is absolutely incredible! He’s down to earth and honest and really helped find the best fit for my daughter. We got a great car! Nick made the process easy.
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August 2023 by Carter McAtee
Amazing place to do business with. I bought my first car yesterday and everyone was so helpful. If you're looking for a great salesman ask for Brett and he will take care of you.
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August 2023 by Eva Hunter
A special shout out to Mike Benz for getting me into my dream car. He was so patient and professional, and made sure I know exactly what was going on step by step. He is one of the greatest people I have met. Thank you so much Mike.
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August 2023 by Cindy Stanfill
I worked with both Caleb and John at this dealership and would highly recommend them! They were responsive, very helpful and easy to work with during the entire process! Thank you both for everything! ???
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July 2023 by Dewy Berry
I sold my vehicle to Walt Sweeney and the experience was great. I worked with Holly who was excellent and very knowledgeable. She was particularly fair with her offer and really pleasant to deal with. The whole process was easy and fast and transparent. Thank you Holly!
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July 2023 by Shante Arnold
Absolutely wonderful experience with these guys! Got me approved and in a new car within 2 hours. Highly recommended! Thank you guys so much!
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June 2023 by Jessica Muncie
The customer service that me and my fiance received was absolutely phenomenal. They were willing to help us out whatever it took. I highly suggest giving this place a shot if you are looking for a car. We have an amazing family car that is nice, clean, and very reliable. I am so glad we chose to come here for our car shopping experience. Thank you so much Walt Sweeney family! You were all so amazing and friendly. Thank you for the great experience. We truly appreciate it.
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June 2023 by Patti Paul
My husband and I purchased a Ford from the same location years ago. We were so satisfied , we went out of our way to this Western Hills location. They did not disappoint this year.Nick was a pleasure to work with and SO helpful ! He is patient, knowledgeable , and definitely represents customer service well!Thank You !!
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June 2023 by Lanae Billings Parker
Yesterday, I had a scheduled oil change service for my car. And of course, other mechanic services were needed for my Lincoln MKZ. I initially received as text message about the required services, but I also contacted Walt Sweeney's service department and spoke with Todd. One of the services needed was a tune up. Financially, I was budgeting for the oil change. However, Todd and I agreed on a total cost to include the tune up service. When I arrived to pick up my car, the cost for everything was $100 less that what I expected! Talk about excited!!! Todd explained the oil change is part of the tune up package, so he was able to save me some money... and he threw in a coupon! Talk about customer satisfaction! I have been a customer w/Walt Sweeney Ford since 2021, when we purchased our 2021 Ford Explorer. Thank you Todd for saving me money and providing excellent customer service!!!
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May 2023 by Stephen Kessen
I was in between a rock and a hard place when my G6 Pontiac started having issues. No parts available and no one willing to work on it, I needed a car. I called many dealerships but did not want to take on a $400+ monthly payment. In my search I came across Walt Sweeney Ford. Caren Bush was my first contact and she couldn’t have been more helpful. She set me up with an appointment to look at a Jeep I saw on the website. Ty Mincy, the salesperson, was extremely welcoming and helpful in showing me the Jeep, gathering information and ultimately, leading me to buy it! I was very impressed with the professionalism and enthusiasm of both individuals. I will highly recommend Walt Sweeney Ford to all my friends looking for a new or preowned vehicle. My thanks to all who helped me through this process.
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May 2023 by Big guy
If I could give negative stars I would. SHOP AT YOUR OWN RISK!. Let me reiterate! shop at your own risk! They lie on the paper work, ad alot of hidden fees, They are rude and not to be trusted. I repeat . SHOP AT YOUR OWN RISK!
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April 2023 by Mr. Danny Noonan
Benchmark for courteous and prompt customer service. I called this dealer about a vehicle list online. Was transferred to a wonder, courteous. And professional sales lady, Karen. She's absolutely amazing and was very professional. Unfortunately the vehicle was not available, however, the level of customer service provided by their fantastic sales lady, karen,, left a very good impression and hoping in the future I'll be lucky enough to buy from Karen and meet her in person.Thank you for a courteous, friendly, and professional customer service experience.
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April 2023 by Daylin Garland II
Holly is the best! Holly made my trade in process extremely simple and easy. Her professionalism and attention to detail is greatly appreciated. Holly listened to my wants and made them a reality. 10/10 definitely recommend.