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May 2023 by Tasha W.
Come here time to time and this Kroger needed a upgrade let's just say I really appreciate and Enjoy Shopping at this Kroger...and the new carts so smooth ...Thank You
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May 2022 by Kristi F.
I just moved to the area and started using this Kroger. The staff is friendly. The store is clean when I go. The Pharmacy staff is even a pleasure to work with. This isn't one of the larger more updated stores but I certainly enjoy every shopping experience here.
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April 2022 by Grace P.
Don't ever use the pharmacy here. Called a week ago to get a prescription filled - I tried to call for two days in a row to make sure it was filled and no one answered - went to the store and they told me it's not filled and it'll be another hour and a half. Just so not worth the time.
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February 2022 by Lester S.
I ordered over 250 Kroger gift cards to gift to employees for A holiday gift. Due to difficulty dealing with the website I overpaid. I am still awaiting a sizable refund for the order with numerous email exchanges and filling out numerous forms. In early January I was told it would take 15-20 business days and again on Feb. 4 it would take 15-20 business days. The customer service has been awful!
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December 2020 by Kirstie B.
I'm just at my wits with the poor products from meat to fruit. On 2 occasions I paid for curbside service and received expired sausage. Then I gave it another try and received a mushed molded apple that was sealed in a bag of apples...how does this happen? This is gross. Krogers y'all need to do better. The Fairfield location is a little farther but it's worth it so I know my food is fresh.
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September 2020 by Ruth P.
Kroger has been making MAJOR improvements at the store on Kemper Rd and it is greatly appreciated. They have an excellent staff working there and they are ALWAYS so helpful.
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April 2020 by Caryl Mae V.
Great service! Found everything than I needed. They just updated their seasonal section and have a lot of new things available.
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February 2020 by Bianca E.
This is the city's WORST Kroger. It's outdated, doesn't stock the freshest vegetables and fruits and has a small selection. The Pharmacy has challenges and I'm not sure why, because for the most part, they have good customer service. It NEVER has things ready on time or "loses" your prescriptions. I've had to enter my insurance several times and they say...every time....it's not on file. Why?!
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June 2019 by Deanna S.
I enjoy stopping in at Kroger's but Ive stopped here after a doctors appointment and were going to pick up some fried chicken and potato wedges for a quick dinner. It was 4:28, I asked the young lady putting out fresh chicken if more potato wedges were coming out. I was told no, it would be an hour before more of them were made! Not sure why or the logic behind it. Needless to say, we left with no dinner purchased. I never knew if she just didn't want to make them or what but
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November 2017 by Nicole L.
Just had the worst service in my life at my local krogers I shop there weekly sometimes more...this was my first in counter with this employee Judy said she was a manager guess they let anyone mange there stores she was rude and as ugly on the inside as she is on the outside! I had 2 orders and had a few wine coolers in self checkout the cute checkout girl said she needed my id which I had left in my car so I had my daughter go out and get it...so when she came back I showed it to the so called manager she was rude like I don't need to see it now ring up ur stuff so I did and she was standing over my shoulders so I'm like do u need something else so she says I can stand here...?! Wth ok u right u can lol... so I'm like what's ur attitude we exchanged words then I go to find a real manager that's over her he she comes following me...while I'm explaining to a worker the situation she dips in like I'm over him as well and goes on to tell me I can leave!! And that I needed to leave... WOW!!! I spend more on krogers In a day than she makes a week...the issue is I never disrespected her nor called her out of her name but u kick me out of store that's not your krogers she needs to manage that attitude... so Thanks baggy eyed Judy cause me nor my family will be shopping at any Krogers period I will make sure to all my friends as well!!! Will rather go to Walmart or Meijers!!! And once I spoke to the manager over her Deressa she was no help was laughing and siding with her go worker it's sad give a black person a lil authority and they think they something girl plz u work at krogers!! Will gladly take my money and biz elsewhere... it's dirty and never stocked anyways u did me favor!!!
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September 2017 by Zaria D.
Went in to grab a few things. It was very busy. I was able to grab everything I needed except one thing. The produce looked good, picked up veggies. Good sale on frozen meals so picked up a few of them which were good options. There were not long lines. I was behind one person. The staff wad friendly ave moved at a steady pace. I will go to this store and one other before the one closest to me. I will return.
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September 2017 by Christopher J.
This Kroger store location is clean for the most part, but seems to be crowded when I need to shop.
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June 2017 by Michelle B.
I absolutely hate this Kroger! They are always out of things I need and this morning o go up there at 7:30 and they have a poster board that says tonight we will close at 10pm and reopen at 8am. I have no idea why this Kroger ever so often shuts down because o e never experienced this with any other Kroger. Also they could have put the dates on the sign. I figured tonight they were shutting down at 10pm, but I'm assuming since the doors did not open 10 pm was for last night. I ended up going to meijers. I will not be back to this Kroger I'd rather drive the next nearest Kroger.