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October 2023 by Dan Penny
Lina Galloway is a wonderful employee and person. GE CREIDT UNION is horrible switch to this bank. Very good bank alot of branches!
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September 2023 by Caleb Brooks
Got on the app today and found my account was closed without my knowledge or consent. Called and they said I didn’t verify my business which made zero sense. Then the lady called me back and said I didn’t submit verification of my address for my second chance account. Funny thing is I brought in exactly what they asked for and they said it worked. Fast forward two months later which is today and come to find out I was misinformed so now because of that I have to go back and open a new account with the correct verification. How is that fair? I knew this bank was going to be trouble the next day when I brought the mail they asked to bring and the lady that went into my account said I was negative after just opening the account and paying for the debit card. They “had to look into it to figure out why and fix it”. Did every single thing they asked me to do yet here we are. Wouldn’t recommend.
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January 2022 by Jeremy Dietrich
Great bank, ive been with them since 2013, not many locations but a decent bank. Always made things right when somebody hacked my card and spent all my money, fixed it real quick! Friendly staff that work as fast as possible to make your wait time minimal.
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July 2021 by Jenn Brown
Opens late, clerks aren't the most friendly and always have to wait no matter if you're the only one in line or 3 others
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June 2021 by Maurice Foster
This bank usually opens late and closes early. I have also heard very snide comments from one of the Tellers towards a Customer that was just asking why where they so late to open? I thought that the reply was totally uncalled for and could have escalated to a serious argument. But the Patron maintained his composure and told the Tellers that he Hope's hos day gets better so that he can talk to the rest of his customers with decency and respect.
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April 2021 by Dunk Miller
Says closes at 6pm went in at 5:30pm and they were already closed. Worst bank I’ve dealt with! People have jobs and don’t get off until 5 just to come and deal with this. UNACCEPTABLE
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January 2021 by FLAT EARTH FREDDY
Great bank, ive been with them since 2013, not many locations but a decent bank. Always made things right when somebody hacked my card and spent all my money, fixed it real quick! Friendly staff that work as fast as possible to make your wait time minimal.
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June 2020 by brenda young
Very nice crew.
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December 2019 by Samantha Smith
The employees are always extremely nice amd professional. They know us by name and always greet us even when not stopping there! Always had a great experience! Highly recommended!
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September 2019 by Leonard Hatcher
Employees are always very friendly and helpful I’ve never had a bad experience
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August 2018 by Icirrea Trimble
Great bank
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December 2017 by Cortez Bronson
This is a great bank! I've been banking here for about 4 years, with my direct deposit I always get paid early, I had bad luck with other banks and the people here really helped me out with a checking account with a starter balance & a savings account! Can't wait to get a credit line open here too 😊
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November 2017 by Malissia Combs
Pretry neat
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June 2017 by Barbara Davenport
They are the "BEST"...!!! Everyone exhibits Excellent Customer Service at ALL TIMES...!!! I love them...!!!
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February 2017 by jamesha derrickson
I had the worse experience ever I called and spoke with someone over the phone I believe his name was Michael he was very rude spoke fast and when I asked him to slow down he began to scream at me