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February 2024 by Beth P
Terrible experience here! Went in for a rotor, brakes and brake caliper. I get home only to find out they gave me the wrong rotor. I go back to the store to get the correct rotor and return the old caliper to get my core charge back. Then the employee wants be rude because I didn’t put the caliper in the box. No one said a word about needing the box the caliper come in. Bottom line is the employees are extremely lacking and incompetent. Save your money and go across the street to O’rielys auto parts!!**UPDATE**As shown below, by the reply, TOTAL INCOMPETENCE! The “owner” replied “hello David” as seen in my post my name is Beth. Also, they say they forwarded this incident to the reservoir location when actually my review was posted for the Circleville location. Which is US 23 Circleville Ohio.
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January 2024 by Cheryl Tilley
Had to return a pkg via UPS. Drop off was fast.
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January 2024 by Jimmy Herman
The people here have always treated me right, and tried to help me get the best price possible. Plus they are better stocked than most other advance autos I have visited.
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January 2024 by Alex Ell
Just came back to see if anyone had commented on my review I posted a month ago. And “woah” it got deleted.My husband and I came to Advanced auto parts about a month ago. We had a package that we needed to put in a drop box. Keep in mind ONLINE it says that Advanved Auto Parts has a drop box. It was around 8:30-9pm and we had pulled into the parking lot and my husband got out of the truck went to the door to look at the hours. Said closed and the drop box would have been inside. My husband got back in the car and got back online to see where other drop boxes would be. Two men walked up to the front door staring at us real weird. Short guy with salt and pepper beard unlocked the door and came up to our truck. My husband rolls the window down and the man says “What are you doing man?!” Like we did something wrong.. my husband explained why we were there and he was just real nasty saying “ No! We don’t have a drop box! No.” My husband said ok . These men were Profiling my husband for getting out of his truck and looking at the hours of operation.. never judge a book by its cover . Also you treated us this poorly with our child in the car . Definitely need to work on your customer service skills ZERO STARS.
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October 2023 by Paul Williams
Nice friendly staff.And promt service.A good parts stòre
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October 2023 by Craig Johnson
It says it's a UPS access point, but he refused my packages.
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August 2023 by Chrissy Brown
They had the part I needed at that moment. Good customer service
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July 2023 by Troy Hart
Always priced compatibility if not better than other shops
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March 2023 by Bobby Brewer
Great store amazing service. Everyone here is always so helpful and friendly. I'm always able to get in and out extremely fast. They always have what I need and at very reasonable prices. I definitely recommend this store for all your vehicles needs. I also like the fact there never overly busy.
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September 2022 by SCOTT GASKIN
Rude service and rookie employees. I have been buying parts from this store for decades and have watched this store decline year after year. I will NEVER shop there ever again, you can go across the street to their competitors and get good service and way better pricing.
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September 2022 by Dawson Gambill
Website shows they will price match competitors website (autozone) in store but the guy said he wouldn't be able to price match due to such a large price difference. $110 vs $60 . Why even offer price match if you can't use it to to save real money? Who cares about a few dollars . Shouldn't be price gouging the part compared to autozone.
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July 2022 by Betty
Awesome place friendly staff, great for parts and helpful ?
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June 2022 by Ashley
The lady working was very helpful with parts and an exchange.
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April 2022 by Penny Coey
Sales guys are helpful and honest. They could have made a sale on me and was honest and telling me info I needed and didn't make the sale. Thanks for being honest guys that's rare these days
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March 2022 by Penny Hyatt
They were very helpful
