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March 2024 by Corey Rowland
Patricia is awesome! Talked me through everything and was very helpful!
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February 2024 by Tom Ridings
Good service, Jobel thank you.
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February 2024 by Ronda Siniff
We needed to find temperature controlled storage units to store our antiques et after a move. We found Copper Storage in Circleville.This company is very responsive by phone if you need anything. The units are clean and easy to access. We had a great experience with them. I would definitely refer friends and family to them.
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February 2024 by Brooke Kiley
Very helpful! Waved my 25.00$ fee so what would have been 80! Was only 52$ !A very nice place !
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December 2023 by Chad
Storage Depot Of Greenvile(formerly Greenville Lock & Storage) I have just had the Best customer service experience today with this properties new ownership !It was a Great Pleasure !I have leased a storage unit at this same location for 5 yrs. During this time , ( I am disappointed to say it has... at times been very difficult to make contact with a representative of the former owners - there were times thatno one could be reached for days at a time !I am pleased to say after speaking with the representatives of the Storage Depot & Copper Safe Storage today i am Now Very Pleased & Confident in the Capabilities & impressive level of Professionalism demonstrated while assisting me in adding an additional unit to aid in my current warehousing needs !Miss JoBell was a pleasure to speak with !She was able to take the extra time that was needed to accommodate my request & furthermore she offered suggestions & ultimately the fitting solution to fulfill my needs !I want to say again how impressed I am with this New team of Associates representing the "New" Storage / Warehousing Providers in Greenville(1st Location)8 Cartee Ave. Greenville ,SC29605I Hope to see more in our area SOON !I had been contemplating a relocation due to the lack of customer care exhibited while working with the prior owner ..... I am thankful for the enjoyable interaction & the High level of experience shown by Miss JoBell as she displayed the iniative to search the properties large list of availabilities & then displaying her extinsive knowledge on all aspects of what each unit provides !Miss JoBell highlighting her attention to detail prevented me from making a poor choice in location , by explaining the unit grid & guiding me to the exact unit that i needed & its location is Perfect so close - it has already saved me time & Money !Thank you so much miss -JoBell
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December 2023 by Jerin Harris
Terrible place!! If I could give no stars I would! DO NOT RECOMMEND! The keypads down and I can’t even access my stuff! Someone else already reported this issue and I was not notified that they were having system issues before driving almost 2 hours! Will not credit my account at all for the huge inconvenience!
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June 2023 by Angel Arledge
YOU DO NOT EVEN DESERVE A SINGLE STAR!! CANNELLED OUT MY UNIT AFTER ONLY USING IT FOR 2 WEEKS AND STILL GOT A NOTICE THE NEXT MONTH, GO IN AND HAD TO ONCE AGAIN CANCEL THE UNIT. I HAD NOT USED IT SINCE THE WEEKEND OF APRIL 1ST, WHICH IF THERE IS ANY ACCESS TO WHO GOES THROUGH THE UNIT AND CAMERAS THEY HAVE THAT EXACT PROOF. I HAVE CANCLLED TWICE AND CALLED THEM TWICE. I HAVE STILL GOTTEN A NOTICE STATING MY UNIT...AN EMPTY UNIT...IS GOING TO AUCTION AND I HAVE TO PAY OVER $600 FOR THIS UNIT. I ABSOLUTELY WILL NOT PAY FOR A UNIT I HAVE CANCELLED TWICE AND SPOKE WITH SOMEONE ABOUT THE CANCELLATION TWICE!! THESE PEOPLE ARE ONLY OUT TO GET MONEY FROM PEPLE ANY WAY THEY CAN!! I WILL CONTINUE TO USE CHILLICOTHE SELF STORAGE FROM HERE ON OUT AS I HAVE FOR THE LAST 3 YRS WITH ZERO ISSUES WITH BILLING OR COMMUNICATION!!
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May 2023 by Anastasia Beavers
**After leaving the review below the company refunded about half of the charge (everything but the service fee).Again they were polite and professional.We understood why we couldn’t get in right away, that was of no concern. We simply realized we had enough space at home (moving in my mothers things.) I am grateful for their available refund and appreciated their customer service. **The company was great with help over the phone. We ended up not needing the space after we couldn’t get in right away and dropping some stuff off at home and realizing we could squeeze it all in. We hadn’t even set foot in the building and they refused a refund us 3 hrs after renting it. I understand the contract is the contract but it would have been an investment in us as people to have refunded the 50 since we didn’t end up actually renting the space or stepping foot in it. We are leaving the country in July and will need a large space then… just probably won’t be with This company because of their attitude about the contract in this case. They were however polite and pleasant to talk with.
