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November 2023 by Nichole Powell
Fellows working there were friendly. Easy transaction was made. Would recommend to everyone!
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November 2023 by LandLDistribution Duane Grigsby
I have been doing business with this company over 15 years. They are always polite and get my parts on a timely manner. Prices have always been reasonable. I only buy my engines and transmissions from Marshalls. ?
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November 2023 by Jan Spring
Called looking for specific tire rim. Had it so I bought it and apparently it’s now arriving next day! Gentleman on the phone was superb! Thank you
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September 2023 by Bryan Moore (Oz)
One of the best places to get ur carts and everything is very affordable. Most typical parts like alternator battery starter are pick up and go. Some parts u may have to wait while they pull it off. But it saves you the hassle of taking it off the car like most junk yards. Parking is limited. But it is an excellent place to go.
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September 2023 by Austin Spears
Very rude on the the phone. Based off all the other reviews I would never do business with this company. Save your money and go somewhere else
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September 2023 by Rebecca Poling
Love that I can go on their site order whatever part I need and it’s usually available for pickup within that week. They have the best prices. Awesome availability, fast, friendly and great service. Thanks, guys :)
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September 2023 by Travis Strasel
I drove 5 hours one way from Michigan to purchase a transmission for my 2000 Nissan Frontier from Marshalls Auto Parts. I had called and ordered it a few days in advance. The guys on the phone were very polite and helpful for the questions I had especially due to how far I had to travel. You could tell they were honest to the best of their knowledge for what the situation was with the transmission. They made sure to have it out and ready and called me once it was good to go. I drove there, picked it up, and got it installed in my truck. The transmission shifts great and I am very pleased with their product and customer service. Truck can now be back on the road again. Thank you again Marshall Auto Parts.
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September 2023 by Donnie V
Normally a great place, office manager needs to work on his people skills a little and realize others can be knowledgeable about auto parts as well. I practically had to beg for him to take my business. He tried his best to talk me out of buying the part I needed even though I used their website to find and match the interchangeable part. Everyone else was extremely nice and Marshalls has always had competitive prices.
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August 2023 by Justin Vicars
Purchased a part over the phone out of state and it arrived quickly and well packed and worked perfectly and was less than half the cost of everyone else
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July 2023 by Brandon Aphayboun-Lambert
I just have to say these guys are the real deal! I’ve been looking for a roof rail for my Subaru for weeks, and since it is discontinued, my only hope so I’ve been eBay and checking junkyards to order online. I finally stumbled upon a site that gave me parts from junkyards around my state and found the part I needed from Marshall’s. FOR CHEAPER THAN EVERYONE ELSE TOO! Not even exaggerating they saved me hundreds of dollars on a discontinued junk part that people are taxing for everywhere else.I called to confirm that they had it, the gentleman and told me how I can order it online so they can start pulling apart so it would be ready by the time I am off work. I lived about a half hour away and could only make it in about a half hour before they closed. They didn’t try to shoo me away or tell me they couldn’t or try to make it in the time crunch or anything like that. Simply told me to make sure I confirm it by ordering online and they’d get me taken care of.I gotta say these men went above and beyond expectations. I really only needed one side rail but I just ordered both to be safe since it didn’t specify which side, and the price for both already beats the price of one from any other ebay seller or any dealer that happens to have the part in stock for $400! For one rail too. These guys got me both rails, and even hooked me up and tossed in the crossbars, once again that people overcharge for online. And on top of that, they took it apart to help make sure it fit in my car. Literally a half hour before closing when any other business could have easily shrugged me off or given me some attitude/hassle about it. Hands down some of the best and honest service I’ve received. I really appreciate and I genuinely thank all of you guys there that got me taken care of! Give these guys a call if you can seriously!
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July 2023 by regina knisley
Had a small plug in piece that needed a piece of wire soldered, the guy at Marshall's not only had the piece of wire but soldered it to the plug for us and didn't charge for it!Definitely will use this salvage and parts business in future
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July 2023 by Alisha Zeimer
The wait time for your part to be pulled is absolutely ridiculous. Also if the part turns out to be no good or something you can't use, they get upset if you don't buy it anyway.
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May 2023 by Iris Anderson-Cooper
My interaction was a - 10 worst ever !! They were very unwelcoming, unprofessional and acted as if I was an inconvenience.Good Morning to You as well.My reply in response to the owner comment.Your opening statement proof of my point ,it was very unprofessional. Also Welcoming is a pleasantry felt by the receiver followed by an action hello, one moment with warmth and a smile .And I was not the person you spoke with on Friday . I was doing someone a favor picking it up due to they could not. Secondlypart of business is being accommodating, after all the consumer is key to a successful business and going the extra mile can make a world of difference relating to a positive experience.
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May 2023 by jack
Guy on the phone was super rude... Didn't offer any help or alternatives to finding the parts I needed. Listings they have on websites are inaccurate and do not represent their inventory. Do not give these people business. 0 star if I could.
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April 2023 by Kiair Brooks
I take it by the other one star reviews it was the owner. But this guy is trying to argue with me about a part being the wrong color. He’s immediately trying to blame me then I tell him “I don’t care.” (About who’s fault it was) in which he replies “I don’t either.” Mind you, I already had my refund so what’s left to argue about? Lol Literally ran by a manchild with a very fragile ego. I wasn’t even upset. He could’ve left it at that.
