Sutherlands, a local business, has received positive reviews from its customers. The staff is consistently described as friendly, helpful, and respectful, especially towards customers with special needs. The store offers a wide range of products, from plumbing and roofing supplies to electrical fittings, catering to the needs of those undertaking home renovations and repairs. Customers appreciate the convenience of being able to call ahead and speak to a knowledgeable person who can assist them with their inquiries. While the pricing may be slightly higher than other stores, customers understand the importance of supporting local businesses and the value of quality products that last. The outdoor staff, including the flower ladies and the cart attendant, are also praised for their excellent customer service. Overall, Sutherlands is recognized as a reliable and customer-oriented business that embodies the spirit of small-town America.
As usual, great experience, helpful staff. Thank you
March 2024
We stopped here on the way through from Columbus because they had Fox Farms soil and we were so glad we did! The staff were so friendly and helpful and the pickup order we placed was ready in minutes. Thanks so much we really appreciate you!
February 2024
I am not sure why more people don’t shop here! The customer service is always delightful ! Military discounts , and I can call ahead and get an actual person to answer & actually help me with my questions .