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February 2024 by Wynette Asquino
Bank personnel did not have time to do normal banking business. Needed an appointment to open an account. Glad I found out what this branch is like before doing business there. Guess I will drive somewhere else. Too bad.
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November 2023 by Yoelvis García-Mesa
This probably is the worst office Chase Bank has around. We have been coming and going and they have not been able to give a solution to our problem. They have had our account frozen for 12 days. The Asian lady working there is just a lier. She is probably nice to people with money and other Asians but I can tell you she just played us just for us to leave the office believing she would take care of everything. Worse thing is seeing an immigrant believing is superior to other immigrants.Only good thing so far is that Ericka Crites was nice but that’s not enough.The manager of the office is never here. I have come many times and there is not way to find here Amanda Easter. Chase Bank needs to do something with this office and the people working here. And yes, I am writing this review while waiting in this place that they finally do something.
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September 2023 by Linda C
Chase has really gone south post-covid.I went in for a simple update to my profile because their online customer service is AWFUL.1st time a branch employee supposedly made the update. 10 days later, bank Doc's came back not updated.So, I had to go in a second time. This time, the branch manager plus her rather rude employee supposedly made the update. Bank Doc's came back after 10 days, still not updated.When a bank fails at this level, one wonders about other aspects of its operations and one takes one's business elsewhere.
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May 2023 by Xiawa Wu
Really good service here. Everyone is professional and very helpful. I even received a fellow up call from Ericka to answer one of my questions, which is beyond my expectation.
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February 2023 by Terry Roberts
IT'LL BE NICE WHEN Y'ALL GET YOUR ATMS FIXED
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July 2022 by Donald Burts
It's like Cheers , everybody knows my name its just a family friendly place to conduct business.
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April 2022 by Seyma Nazli AVCI
Slowest branch ever! Be prepared to wait >2 hours. Things would have gone much more smoothly if the employees know more about the basics such as opening an account or application for a credit card
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February 2022 by O S
Worst branch in the country i tried to withdraw funds this morning and they literally lied to me saying i had a hold on my account but i called chase and they said there wasn't a hold so i went to another branch and got my money
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February 2022 by Amin Zakeri
Totally disappointed by this Bank, never recommend to anyone.
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September 2021 by Vera Wang
Manager Mike is very patient, polite,professional and helpful. He speaks in a mediocre speed and articulate way cuz he understand that English is not my mother tongue.
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May 2021 by Shay “Shay” Love
I was definitely racially profiled by my own race today by my own race that look just like me and yes you’re race can racially profile you I’ve never seen or had happened to me before until today I am absolutely discussed and irritated at the ignorance that was held there today to the point my account is closed due to clear ignorance because if I was white this would’ve happened to me
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April 2021 by Eddylis Reyes
Had the best experience at this location Abraham was very Friendly and professional definitely will be coming to this location, also when i first called to see if it was open the lady that answered the phone was so pleasant ? great location
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March 2021 by Karen Gentry
Absolutely wonderful location. Super friendly staff. Very professional and they go the extra mile—literally. Today, I left my driver’s license in the bank and as I was driving Ms. Garcia ran out through the snow to flag me down and hand it to me. Top notch service. Thank you!!
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March 2021 by Sean Twomey
Very professional and welcoming staff. Decided to complete a credit card application and had the pleasure of working with Abraham. He was very kind and informative, walking me through all the steps of the process start to finish. Abraham was polite but also quite fun to talk with, we had a great conversation while completing the application. All in all a great experience, and I would highly recommend applying for a credit card in person or just coming in to do your business at this branch!
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November 2020 by faratina100
Everytime I deal with someone at the branch they take this defensive and patronizing tone with me that makes me so angry. It's like they're doing me a favor just to do their job.The woman I just spoke too the phone was so lazy she could barely speak clearly.
