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January 2024 by Sam
the parking lot is impossible to enter or exit. most of the employees are great but there's this one pharmacist who makes life difficult for everyone, especially customers. they make it super difficult to get my prescription every single month, like nothing can ever just be easy and go off without a hitch. they didn't give me enough needles for an injected medicine but then blamed me for coming back for more, saying they did give me enough even when the math couldn't have added up.this is the closest one to me but I'm switching because everything is always so difficult for no reason. I've gone here for 2 years to keep things close and simple but I'm just done getting prescriptions here.
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December 2023 by Aaron Collins
Nice staff. Chill vibes.
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December 2023 by Carol Gatto
Went in there for thermometer
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December 2023 by Lynn T.
Feels like a neighborhood pharmacy, and it is. Pharmacists always helpful and caring. Techs are kind and engaging.
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September 2023 by Claire Walton
Hillary from the Lee Road CVS in Cleveland Heights is the perfect example of an outstanding and caring employee. It is because of interactions with staff like her that keep me coming back to this location specifically. She goes above and beyond, and has a really cheerful attitude. Thank you to Hillary and the rest of the staff!
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September 2023 by EDEN MONTANEZ
Pharmacist Beth is absolutely amazing at this pharmacy. She has helped me so many times in finding specific things I need even if they aren’t at her location. The front end here is always delightful as well. Always well stocked and have items one would need in the middle of the night in a pinch.
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September 2023 by Monica Kimple
They never have anything in stock. If your sick don't waste your time going there.
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September 2023 by Olga N
This store has SO MANY problems. The parking lot is not well lit and occupied by everyone but CVS customers 24/7. There’s illegal activity in the parking lot after sunset in plain sight. The store is very chaotic, never stocked and consistently with broken refrigerators. The clientele at the store is very disturbing and I’m very happy when police is inside the store because otherwise I feel very unsafe. The employees are consistently rude and condescending. The lines are outrageous 24/7. Self-checkouts are consistently broken. I can’t possibly imagine a worse customer experience. Corporate really needs to shut down this store. It’s an outrage.
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August 2023 by Eden M.
Always receive the best of service at this pharmacy and front end. Head pharmacist Beth is amazing. If her pharmacy doesn't have it she makes sure she can assist in finding a cvs that does. Front end always pretty well stocked and great if you are in need of items late night. Love my local cvs.
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July 2023 by Natalie Grover
Extremely kind, helpful, and accepting pharmacy team! They're always super patient with me if my prescriptions get all messed up. Haven't had a bad experience yet :)
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July 2023 by Tim Clinton
Terribly run store. Typically a 30+ minute wait at the pharmacy checkout. The environment inside the store could only be described as lawless. I don’t blame the employees, they try their best. They need to double their staff.
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July 2023 by Lenka Hromadkova
Date 06/16/2023: 2160 Lee Rd.: Pharmacy counter - we went to the pharmacy three times to refill our prescription, at the third time they told us they do not have it and they will not - I asked them why they did not tell us the day before and the cashier lied about not being there as we remembered her serving us. We had to go back because she already lied previously that all of our prescriptions are in the bag, and it was not. This highlights the lack of professionalism of your employees and your store chain. Really disappointed customer, it was Friday 8:00 pm, which can cause a lot of trouble for people who need medication on daily basis.
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May 2023 by john fowler
That particular store is out of Arizona ice tea canned drinks :-) The store is clean and all of the personnel are great and helpful. I like printing out my photos there. The website / software works great. Thanks... I'm glad that our CVS is close to our home.
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May 2023 by Gayle Lewin
The pharmacist went out of his way to help us with a prescription for my son. He was so helpful and genuinely nice. I highly recommend this pharmacy!
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April 2023 by Cpt. Nimo
Was in bed with a bad cold, ordered three types of flu medicine via Uber Eats, only 2 out of 3 items came in, the most important one did not, BAD SEVICE!
