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March 2024 by Mari B
Slow service & nasty food!! The wait just wasn't worth the wait. I ordered a medium pepperoni & Xtra cheese pizza with Garlic parm wings... Yuck!! The pizza dough is hard. The guy put wayyyyy too much Parmesan cheese on the wings & I had to give them rIght back.They looked nasty as heck! NEVER AGAIN!!!!The worst pizza spot so far
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March 2024 by Lorionta Lawson
Everytime I've ordered from this location the delivery is out of control! I had to call for an update after over an hour and still no results. So disappointing!
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February 2024 by Christine Johnson
Kool vibes,friendly
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January 2024 by Traciey Rice
The pizza store on Coventry Rd. Over charge your debit card or credit card by 4.00 or more dollars this is the second time this has happen . Keep your receipts and monitor the charge on your cards . The staff act as if they don't know what your talking about. Be careful people with your cards at this place. It's a habit .
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January 2024 by Yanni
Wish I would have read the reviews before I places an order. If I could give a 0 I would. I placed an order in a third party app for delivery. after watching 2 drivers cancel on my order I figured it was something with the store. waited patiently as my drop off time got pushed back 3 more times and my driver changed three more times. I then knew it was the store. After waiting over an hour and a half I still didn’t have food. I called the store 3 times no one answered, they played with my order until it was time to close and they turned the phones off…still ended with no food beyond unacceptable.
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December 2023 by Daeshaun Davis
Would give zero stars If could employee was drunk when I called to check up on my food and the delivery driver was nowhere to be
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December 2023 by Jennifer Galletti
Ordered online for delivery then received a call from the store that there was no one available to deliver that day. Was told I'd be refunded for the delivery fee and tip at pickup. No manager available at pickup and told to call for a manager to refund. Calls go unanswered, unreturned, or I just get hung up on. It's only $11 but the lack of customer service is really disappointing considering how often my kid wants to eat here.
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December 2023 by Andrew
Take out my order! Two items in total! The server said it was all in the pizza box! Of course it was stolen! There is only pizza inside, and such service can be described as a liar! Don't go to this place. It's dirty. The air pollution is
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November 2023 by Mary Wheeler
We are not from the area, in Cleveland to visit my brother in the hospital. Our pizza was amazing!
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November 2023 by Lisa Ellison
Do not order from here. We’ve waited almost 2 hours for a cheese pizza which still hasn’t been delivered. Called the store 3 times during this timeframe and the “manager” just kept telling us it was its way.
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November 2023 by Delilah Bean
I called to get a delivery and they said they don’t deliver to my address, even though they have before, and it was only 5 minutes from the restaurant. The guy on the phone had a racist undertone, so I called my friends and did an experiment. I had one of my white friends call and ask for delivery 10 minutes from the restaurant and it was approved. Then, I had a black friend call and ask for delivery to a location that was a 5 MINUTE WALK from the previously confirmed address. He said they don’t deliver there and his reason was “we just don’t.” My friend proceeded to call him a racist, and he just hung up instead of defending himself. I was very upset to have this experience with the establishment, since I was a regular customer.
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November 2023 by Dana Heavner
Ordered for delivery. Get the parmesan bread, it's amazing and HUGE! The sauce for the bread is so tasty, sweet and tangy marinara sauce. Just lovely. The thinner hand tossed crust with the up the edge of the pan edges was chewy and soft and yummy. Great job Guys!
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October 2023 by Josiah Swanson
Always a good decision to eat a pizza from here,im never disappointed with the service,people or food!! ? ?
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October 2023 by Kolade
Upon entering the store, I approached the gentleman behind the counter with a friendly demeanor. However, I noticed that he seemed more engrossed in his phone than accurately taking my order, which was a Large Pepperoni pizza with extra sauce and extra pepperoni. When I inquired about the expected wait time, he was so absorbed in his phone that he replied a few seconds later, stating it would be a 15-minute wait.However, when I returned to collect my order, I was presented with a large Pepperoni pizza with sausage, and there was no extra sauce added as I had requested. This experience has left me disheartened, as I've observed a decline in the quality and service at this particular Guy's Pizza on Coventry. Unfortunately, it seems that things are not the same as they used to be. Regrettably, I will not be returning.
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September 2023 by Jeremy Allen
I ordered pizza from here on uber eats. Although they made my driver wait a long time my main focus was the Pizza. The pizza tasted really sweet and the sweetness was overpowering maybe that’s their recipe but I wasn’t really a fan of it.
