“I’ve always loved Vitrum for their customer service and excellent prices and Nathan is my absolute favorite. He is the kindest, funniest and most upbeat guy out there! Thanks for always making my day better.✌?”
“These guys are seriously THE BEST.Kratom prices are HALF the cost of any retail or online store. Blew my mind when he told me the price of my usual brand that I got elsewhere. I instantly switched to them.They are super chill and just all around good people.”
“Nice atmosphere. Huge selection of cigars. I didn’t know what I was doing but the staff was helpful along with other patrons. Very laid back place. A mixture of ladies and gentlemen!”
10:15AM - 10:15PM
4491 Mayfield Rd, South Euclid“This place has EVERYTHING they are not scarily expensive either!!! Great location but parking is a little awkward. It’s only a short walk from the plaza parking lot though… Great Staff as well!!!”
“Picked up a tobacco pipe (You'd be amazed how hard they are to find nowadays). They owner was very helpful with answering questions and assisting in the purchase.”
“I have not shopped here yet but i plan to and this is my mom’s favorite place to be!! This store is AWESOME definitely for local Clevelanders and those visiting from out of town.”
“They have a large selection of beverages and a large selection of instant lottery tickets a very friendly staff and a clean Place that is well stocked well organized”
“I've gone to this place on and off for years due to moving but the owner and his family are one of the best tobacco shops I've gone too, they've always been friendly. They care about there customers and in the winter they salt and shovel there spaces in the plaza they are always friendly, and the owner always remembers a face, I hadnt been there for years and he remembered and asked where i had been, always the best people!”
“Extremely pleasant experience. The young lady who was managing the shop was very knowledgeable about the items that I was interested in and what more can you ask for.”
“Small selection but well-kept and a full range from knock-offs to higher-end cigars. Good prices with several on sale usually. Great place to stop in & stock up.”
11AM - 9PM
3581 Lee Rd, Cleveland“I head for a cigar lounge during the colder times when it's too cold on my north facing balcony. Cousin's on Chagrin decided not to open this year, closing their lounge. I've been going to Shaker Cigar this year and couldn't be happier with the facility. Reasonable selection of cigars, always friendly and accommodating. Nice music, tv's available, comfortable selection of seating and very clean. I'm white in an African American owned and managed facility and have always felt more than welcomed and comfortable.”
9:30AM - 7PM
5560 Ridge Rd, Parma“Everyone is always so nice...Love the workers...(best workers)Very friendly..I don't know the man's name or the woman's name... but I can honestly say they are very friendly and very nice..I've only been about 4 times.. but it is going to be my go-to smoke shop”
9AM - 10PM
14439 Cedar Rd, Cleveland“Koata knows her craft. She answered all questions with confidence and showed me a new wall of goodies that I thought was not possible with a Sonder. Orrin is great too!”
“Came down from Michigan to a bike event and found this little hideaway that had what we needed with reasonable prices. Talked to the owner who was very pleasant and approachable.”
“What a great find. A few of us were in town for a volleyball tournament and we found this place. 2 novice cigar smokers were given great advice and guided to a great cigar and experience. For those who have some prior experience, there was a great selection and supply.”
“Were unique store, with a great selection of imported cigars tobacco cigarettes lottery and coming soon a great selection of imported wine. I strongly reccomend to check that out.”
“Very knowledgeable and friendly staff. The owner is very customer service oriented. I have had defective products purchased here, and they replaced without a hassle. She even noticed that the cigar I was about to buy was coming loose and suggested I grab another one and offered the loose one to me for free”
10:30AM - 8PM
10324 St Clair Ave., Cleveland“So I went in this smoke shop to grab a box of black & milds. While I waited on my pizza from a couple of doors down. The milds came up to $9.75 so at first I was about to give the lady the money, then I said wait is that the correct price. So another lady came over and suggested the 99¢ single milds. Im assuming she thought that that's what I originally wanted. I told her I wanted the box instead so she said ok then scanned the item it it came up to about $7 and some change and she stated the the price had went up,which I knew already. Although the price was better then $9.75. When I go buy them at other corner store/gas stations it's no more then $6.50 for a box. I went on and purchased the milds because I want to support the black owned business in my neighborhood. When I finally got home to smoke the milds that purchase they were stael. I was definitely upset and didn't even bother to take them back. Then I began to think about it,as of why they would be stael and it's possible because of the price which is why maybe no one purchase them from there. My overall experience of the service was excellent the women were very nice and kind to me that's why I gave it four stars. I would definitely go back to purchase vapes or bongs but not black &milds.. lol”
11AM - 10PM
3005 Clark Ave, Cleveland“Awesome, cleanliness, friendliness,professionalism!!!!My sister and I first time there and it was a very very sweet gentle and comfortable experience❤ much respect to the mr. That served usKeep representing the way that you do!!!!!”
“Lydia is always so personable and knowledgeable. I'll go out of my way to go to this store just because of how good her customer service is. As long as she's there I'll be coming back!”
“Steve is the BOMB !!! Steve and his crew are knowledgeable, professional, understanding, and extremely helpful in the world of cigars. The ONLY place in Cleveland to buy cigars. Visit their lounge soon.”
11AM - 11PM
4308 Ridge Rd, Brooklyn“Took a chance going today to purchase things for my son, I had no clue what any of those things were and the man was very very helpful and provided good service!! Will definitely go back”
9AM - 9PM
29417 Euclid Ave, Wickliffe“Great little place in Wickliffe. They have a great variety of wine and beer. The employees have always been friendly to me and especially my son. They have a decent cigar selection as well. Anytime I need a cigar this is my go to place. The owner is very knowledgeable about cigars and very friendly too.”
“The girl who works their is very informative and helpful, now the guy just be's there just looking around he don't ask questions he just waits for you to say something”
“The employees are knowledgeable in their field and are helpful for explaining the newest items. No judging. And are down to earth people. Prices can be high. Huge selection of items.”
10AM - 8:30PM
14486 Cedar Rd, University Heights“Nice layout, great selection of products and the staff really knows their products. I always like to get my products from any of the puff n stuff stores. Quality products”
“Jay’s the best! I’ve been shopping around for a new dab pen for a few days now, and Jay is by far the most informative person I’ve spoken to. I learned more about dab pens from Jay in 5 minutes then I have in the last few days. 10/10”