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“These guys are seriously THE BEST.Kratom prices are HALF the cost of any retail or online store. Blew my mind when he told me the price of my usual brand that I got elsewhere. I instantly switched to them.They are super chill and just all around good people.”
“I love this location! It is always clean and they alwaaaays have the best customer service. Adam and Oliver took care of me today and they were knowledgeable about their selection and personable! Because of them I’m trying a new product today! They made my planet experience *life changing* ? I 100% recommend stopping in and checking out what they have to offer!”
“Awesome store. They're very knowledgeable and helped a new smoker figure out what is best for them. I would rate higher than 5 if I could. Definitely recommend”
“Altsmoke smoke shop Review: Amazing Service and Friendly Support from Carlin
I’ve been to quite a few vape shops, but Altsmoke really stands out for its excellent customer service and high-quality products. The atmosphere is welcoming, and the staff is always knowledgeable and ready to help. One person who truly makes the experience exceptional is Carlin. He’s not just there to sell you a product; he takes the time to understand what you need and makes solid recommendations based on your preferences. His passion for the vape community is evident, and he goes above and beyond to make sure you’re satisfied with your purchase.
Whether you’re a newbie looking for advice or an experienced vaper in need of new gear, Altsmoke is the place to go, and Carlin is the guy to see. I’ll definitely be returning for the awesome selection and top-notch service! Highly recommend!”
“They're amazing. Danny and Joe Really knows his stuff! They go outta the way to help u and make sure u understand everything. And Abe the owner is great too”
“Came in today Fri 6/6 my mom's 1 yr of passing and daughter and I wanted to get advice on somethings and JT and his coworker were great and accommodating. Ty very much and will. Be back JT God bless you”
“Great place! Fabulous customer service.
The ladies are professional & very knowledgeable on every product they sell.
Won't go any place else!”
9AM - 10PM
14439 Cedar Rd, Cleveland
Vape Shops
“Koata knows her craft. She answered all questions with confidence and showed me a new wall of goodies that I thought was not possible with a Sonder. Orrin is great too!”
“So I went in this smoke shop to grab a box of black & milds. While I waited on my pizza from a couple of doors down. The milds came up to $9.75 so at first I was about to give the lady the money, then I said wait is that the correct price. So another lady came over and suggested the 99¢ single milds. Im assuming she thought that that's what I originally wanted. I told her I wanted the box instead so she said ok then scanned the item it it came up to about $7 and some change and she stated the the price had went up,which I knew already. Although the price was better then $9.75. When I go buy them at other corner store/gas stations it's no more then $6.50 for a box. I went on and purchased the milds because I want to support the black owned business in my neighborhood. When I finally got home to smoke the milds that purchase they were stael. I was definitely upset and didn't even bother to take them back. Then I began to think about it,as of why they would be stael and it's possible because of the price which is why maybe no one purchase them from there. My overall experience of the service was excellent the women were very nice and kind to me that's why I gave it four stars. I would definitely go back to purchase vapes or bongs but not black &milds.. lol”
“The only store I go to for all my hookah things. Have everything you need all the time. Always looking out and top tier Customer service, makes me feel comfortable. I love this store. I highly recommend”
“Great shop go there daily to get my blizzy Cone. But I went 5 minutes ago paid $5 and some change just to be disappointed. Looks like mold in-person not there fault though the company fault but ?”
“Not a bad place at all , people at the counter are always helpful especially when you do t know to much about this subject. Only bad thing is the parking can get rough if it gets busy . There is a beautiful supply place across the street and a lounge next door so it can be headache to park on a Saturday in the afternoon but awesome place to shop”
“Kimberly was amazing and always has a great attitude and is very knowledgeable with products and service i highly recommend coming to the botanist for your products”
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“Super helpful!! I went in for a gift for someone and the associate let me get a feel of all the lighters and explained care and how to replace the flint and butane fluid!”