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January 2024 by Max Cortez
I got approved for a washer and dryer on December 9th and was told I had to wait until December 19th for delivery. Then I get a phone call saying that I had previously had an account in another town and I had to get previously leased merchandise and they would call me back to schedule delivery. Today is Christmas and I have yet to hear from them. They are unprofessional and very rude and fail to return calls when they say they will. I regret going there.
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January 2024 by Devaros Burks
The site was closed at 4:00 pm Saturday with no sign making customers aware
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December 2023 by Designed D.
This place is a nightmare there above and beyond sales team and customer support were not ideal , especially the worker nick at the Cleveland store this guy canceled multiple orders as well as swore at me and kept insinuating I was lying to him.. needless to say I'd recommend rent a center
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December 2023 by Hyeisha Moon
I still have yet to receive a balance on my appliances ?don't know if my contract is paid or not ?....
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October 2023 by Daniel Waller
Was just browsing. Went in to see what they had
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September 2023 by Wah gwan
Mi jus wana sey tanks fah having a store for people lyke mi tu continue shop n there ben wid yaw since 2011 love yaw ??sincerely ms chaudion??
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April 2022 by Stress Free
The staff is very friendly, helpful, and polite. I also liked the wide variety you have to choose from. Top notch appliances and electronics.
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December 2021 by Zaya Ayala Rodriguez
Really Bad At Answering Their Phones.
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August 2021 by Manuel Smith
Ed is awesome and very patient.
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June 2021 by carol wood
I got my new TV!
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April 2021 by Eric Brock
Ed was a pleasure to work with. We'll definitely be giving him all of our business.
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March 2021 by Ed Persinger
Good service good people
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March 2021 by Joseph Miles
This is for the Aaron’s on loraine Ave, Cleveland Ohio, 44102.Staff are completely rude and disrespectful, the guys that drop items off were very nice and courteous, but the staff that work inside the store ( floor, front desk, manager) are absolutely rude and seem to not care if you do business there or not. I know the area so I am well aware of the people they deal with everyday and can understand how that might thicken a persons skin, but these people are no different. The lady that is always there (Spanish lady... I know that because she said that as she was telling me “I’m Puerto Rican and we say what we feel”).Me and my wife would first and foremost rather buy out any product we need as that is the cheapest way to go as opposed to paying heavy interest but Aaron’s can be a convenient option for something if you need it quickly and don’t have the cash up front, that being said if we ever did business again with this company we would travel to a further location than deal with this one. I hope this review doesn’t affect the delivery staff as I will say again they were very nice, but the people you meet in the store shouldn’t be in customer service!!!
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January 2021 by Angel Ogle
Had a great experience. The staff member I worked with was very helpful. The store was clean and well layed out. I found just what I was looking for.
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December 2020 by Angelique Seymour
I want to thank this Aaron's staff especially Pat & Mickey for working with me on getting my fliving room furniture. With Covid it was on back order for months until I decided on another set and it was easy to change my choice. I also got my bedroom set from there also and LOVE IT! Thanks staff, Angel
