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March 2024 by A H
The front desk and Elijah were literally the best to work with- both should be managers of the place if I’m being honest. 11/10 would recommend. Don’t even bother go to enterprise (respectfully) lol
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March 2024 by Lydia Harrell
Got a larger car for the smaller car price. Everything was quick and quite easy. Thank you, Alamo ?
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March 2024 by Sam Harmon
Very impressed with the quality of the vehicle and the price. Great service from the staff, especially from Peter. Will definitely use Alamo in the future.
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March 2024 by REY GARCIA
Tremendous service, I recommend them
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February 2024 by Benjamin Zimmerman
10 outta 10 recommend this place very easy in and out also ask for Doris she will go above and beyond to make sure you are taken care of and put in A vehicle of your choice for the best price out there.
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February 2024 by Mark Werts
Other than bus driver being a little less than friendly and helpful, all was great
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January 2024 by Mela Moss
No integrity here. I left my phone in my rental car and it was stolen by staff. Yes, it was my fault for leaving it, I take full responsibility, but I find it pretty sad that the employees have no integrity. It is an iPhone so I was able to track it. I can see it sat at the rental car return and walked around various locations at the rental car return center. Then at closing time I tracked my phone and watched it ride to an apartment in Cleveland, not far from the airport. The thief did not even have enough sense to turn it off. So now I have to use my money to fly back and take the police to the location. The saddest part is that the officer at Cleveland PD advised that I have to make the choice to press charges as they know whom the culprit is. I don't want to ruin someone's life, but it is the principal. Alamo is not a bad company, but they should work to hire people with values that align with the company, not trash that steals from their customers. You can't do much with the phone anyway so why steal it?
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January 2024 by Erica G
This is the best rental location at the Cleveland Airport, with outstanding customer service.
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December 2023 by Mz. Mikki
The process was quick and our vehicle was very nice! Mary Ann Roth was friendly and helpful!
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December 2023 by Kevin S
Great and seamless experience! From the desk agent to Miriam who hooked us up with an upgrade instead of having us wait for the SUV size we rented to Pedro who checked us back in.
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October 2023 by Sally Miller King
Friendly, helpful employees. Took little time to rent and return. Have rented from Alamo several times and always satisfied.
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October 2023 by Laurie Collister
Due to online check-in, I skipped the long line at the rental desk and went straight to the car lot and selected my vehicle. That saved me a good 30 to 45 minutes in getting to my final destination. Service personnel were kind and attentive. Price was fair.
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October 2023 by Doug Catlett
First time using the process of bypassing the counter. We we’re on the road in less than 5 minutes. The check in process was just as easy if not easier. Holden was a very pleasant young man, inquiring about our trip and finishing upOur rental.
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October 2023 by Gena Mason
Picked up our vehicle this morning for a fun weekend of family, the Rock n Roll Hall of Fame, and Cedar Point. Mary Ann in the lot was AMAZING! Super nice, great employee!
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October 2023 by Alexia Montcerisier
I picked up a car in Cleveland and the whole process was super easy and the car was beautiful and clean! All the staff at the airport location was so kind and helpful! Thank you!