-
November 2023 by elizabeth soto
Enjoyed working with Mac, he was very professional and took care of all our questions/concerns. Shout out to Dave in finance as well as he went above and beyond. One of our better experiences buying a car and they made sure we were happy with our purchase and took care of us even after they made the sell. Great job!
-
October 2023 by Adem Bitic
Very best experience with this dealership. Great salesman, no pressure, gave information on the car and let me take my time and check the vehicle inside and out. Great finance and numbers guy, both very friendly and professional and did the best they could do to help get me in the car I wanted. You won’t regret giving them a visit.
-
September 2023 by Lovasia Clemente
PSA: THE AVERAGE AUTO DEALERSHIP THAT SAYS THEY WILL WORK WITH YOU... DOESN'T. ARJ'S .... WORKS. WITH. THEIR. CUSTOMERS. What seemed impossible for me as a hard working Mom who's had some hiccups along the way with my credit... ARJ'S MADE IT POSSIBLE! THEY SAW ME AS MORE THAN A POTENTIAL CUSTOMER, THEY SAW ME AS A PERSON and STILL STANDING BY THEIR BUSINESS AND ALL THE BUSINESS PROTOCOLS ... THEY WALKED WITH ME THROUGH THE ENTIRE PROCESS AND I NOW HAVE A DEPENDABLE, BEAUTIFUL VEHICLE FOR MYSELF AND MY FAMILY. THANK YOU ARJ'S TRULY AND HUMBLY.LOVASIA C.
-
August 2023 by Lady Hody
Hello! I just purchased a new vehicle from this awesome company! Super helpful, fixes anything you need them to! Great prices & friendly staff!! I highly recommend purchasing a vehicle from here.
-
July 2023 by Lisa Rozman
ARJs was great. I was able to test drive a beautiful silver blue 2013 Chevy Malibu on Friday morning with Dave. He suggested completing the financing online and Dave from financing called me within 30 minutes with my options. I went there later in the day to complete the paperwork and was able to drive my new car home that day!! Dave in financing was very knowledgeable and provided several options without being pushy. I would highly recommend ARJs when looking to purchase a new used car.
-
June 2023 by Jose Lechuga
Okay so here's my experience buying from ARJ's Auto Sales. At first i was dissatisfied with the purchase because there were a few details that just didn't Jive with me. For instance a tire presure sensor was bad from the get go and there were things like the oil change and maintenance of the car were not to my standards. They tried to tell me that the valvoline sticker on the widnshield was not recent but why is it that the oil life on the dash and the mileage on the sticker match? If there really was an oil change made to the vehicle wouldn't it be more professional to keep documentation of that and if a professional were to do an oil change im sure they wouldn't forget to reset the oil life indicator. I had finally had reached my last straw when the truck wouldn't turn on 3 days after I bought the truck. I made sure to express my experience here and the Owner had reached out to me regarding such a bad review and we had came to terms over the phone and I was under the impression that he was going to take care of the cost of the repair for the truck so I went ahead and wrote a super happy review. After Bob had recieved the quote for the repair he began to complain about how expensive it was and what was supposed to be fully covered went from being fully covered to only covering half of the price to repair the truck. Well after the shop called me to tell me that my truck was ready for pick up, Bob decided that sending me a check was too much of a hassle for a refund that would have been sent out to him after a tax exempt purchase. He gave me the option to pay the taxes myself, or come back the next day so he can send the proper documentation so unfortunately I had to wait another day to pick my truck up. I was carless for 10 days which was very inconvenient to me and to finish it off when it came down to picking my truck up the cashier gave me the news that I was stuck with a higher balance due other than what Bob paid. Bob also kept throwing fictitious numbers at me telling me that they are loosing 3500 dollars with out providing a proper form of car fax. If ARJ provides me with a car fax report that states that they did in fact purchase the vehicle at well over 20 grand then I will give them one more star but considering everything that has happened I think this is a fair review because I still had to deal with the hassle of negotiating with someone that was basing their loss on a potential profit that is not resonable for an as is car. And how do you tell someone that you are loosing money when the truck was purchased at asking price.
-
June 2023 by Bebe Kirkpatrick
Nice selection of cars and decent prices but the salesman was a little snippy and gruff. We left feeling like he didn't want to be bothered.
-
May 2023 by Jonathan Tolento
I highly recommend ARJs Auto! Dave was very straightforward when it came to working out financing given my personal situation and was very accommodating to the fact that I didn’t have to spend all day at the dealership. The vehicle is A1 as well! Thank you Dave for all your help with securing me and my family a quality car!
-
April 2023 by Brand S Auto Welding
Been working with Mac for years and so had my dad. Great guy if you need someone to help you find a great car
-
February 2023 by Amanda Halpin
I was thrilled when I found that ARJ’s had the exact car we were looking for at a very fair price! After driving the 2.5 hours from Columbus I was ecstatic tofind that the car was everything I had hoped it would be and was incredibly impressed with ARJ’s! Mac made the buying process so incredibly easy and went out of his way to ensure that our purchase (a surprise 16th birthday gift for our daughter) was in tip top shape for the big reveal! I truly cannot say enough wonderful things about Mac and ARJ’s! There is a reason that they’ve been in business for over 30 years! We will definitely keep them in mind the next time we are in need of a quality used car at a fair price! Thank you again, Mac!!!
-
November 2022 by Art Morris
Great experience buying from ARJ.No surprises, quality cars, easy transaction, very efficient closing the sale
-
November 2022 by Gigi Benedict
Hi , today I had a bad experience with them. They lied about everything. Never again for me here. You guys need to be honest when you talk to people and let them know the truth. Don't get them there and then nothing is what you were saying . Do better for the next person please !!!!! I came down there for nothing. Never again for me . Good luck guys with these people... Thanks and God Bless ??? . Please ARJ'S . Please don't get on here saying Anything to me. You guys are terrible!!!!!!!!!!!!!!!
-
October 2022 by Joy We
Great place to buy a nice car would buy here again great service I had a few engine light issues on my 2010 Jeep Liberty and all I did was give them a call told them what’s going on and they made appointment up for me and they fixed it no hassle A really good and honest business I wish there was more places like this
-
October 2022 by Dayton Coin
My wife and I are both veterans and small business owners in Huron. When it was time to purchase a work truck we didn’t have the funds to buy something brand new, and being relatively new to Ohio we didn’t even know where to go. After looking around for a few weeks we were very skeptical about a lot of “deals” we saw in the area in our price range. They were too good to be true or the check engine lights on in the odometer photo ? it was looking like no matter what we were going to have to settle.Then we found the truck at Arj’s. Wasn’t over priced, in great condition and had the mileage we were looking for. Mack and Dave did everything they could to help us land the loan. They ensured us that if anything would ever come up, to call them back and they’d take care of it. Truth be told they did! A minor (very minor) issue popped up about 3 weeks after purchase. Something they couldn’t have known about when they sold me the truck. But, like they promised Mack had me bring it back in and a day later the problem is taken care of and he even put on a new muffler because he said I’d eventually need it. That’s good business, that’s a rare 1 in a million find when you can do business with someone who not only sticks to their word, they go above and beyond to make sure their name holds weight and you’ll come back again.It’s exactly why my wife and I will be coming back to Arj’s and nowhere else. Integrity and Honesty are hard traits to come by in todays world and I can say that the men and women working at Arj’s have just that.Thanks Guys!
-
August 2022 by Julie Carlson
***My families experience with ARJ's Auto Sales was +/ is AMAZING!!***Our history dealing with other car lots left us skeptical, but ARJs highly exceeded mine and my husbands expectations with the car buying process. My husbands last car was purchased here as well as our new vehicle. In the 3 years he owned the car not 1 issue arose. Usual maintenance on the car he'd buy the parts and ARJs was more than happy to assist withthe rest.The employees are honest, understanding, caring, knowledgeable and very empathetic to their customers needs +/or worries. I highly recommend this business and promise you'll leave with a smile!!!
