The AT&T Store in Cleveland offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans tailored to various needs. Customers appreciate the store's prepaid phone plans that require no annual contracts or credit checks, as well as unlimited data plans that include nationwide AT&T 5G service at no extra cost. Reviewers consistently highlight the exceptional service provided by the staff. Michael is noted for his effective listening and problem-solving abilities, particularly when assisting with WiFi device issues. Steve is recognized for his helpfulness and extensive knowledge about products, while Delonte is praised for his friendly demeanor and sales expertise, making customers feel comfortable without being pushy. Devon, Delonte, Ray, and Tito also receive commendations for their respectfulness and efficiency, ensuring a smooth shopping experience. Overall, this AT&T Store is highly regarded for its knowledgeable and polite staff, making it a preferred choice for customers seeking quality devices and service in Cleveland.
Never been there because I didn't see it or i didn't find it.
February 2024
Outstanding customer service. I could not be more pleased with the assistance at this location. My associate was kind, quick and very knowledgeable. Excellent experience.
January 2024
Michael is a great store staff. I appreciate his effective listening and problem-solving skills. My WiFi device has connection problems, and Michael understood my needs, responding with clear explanations and extended assistance. I am grateful that I met this excellent AT&T employee.
