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February 2024 by Joyce Culmer
Stopped in today for help with a phone and the young man was very helpful and was able to switch my phone over to a different one and I truly appreciated it!
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February 2024 by Cortez Paige
Connor at the brookpark location did an excellent job helping me install and get my new Samsung s24 ultra started definitely recommend his service to any incoming customer AT&t rocks!
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February 2024 by howard reese
ONE OF THE BEST AT&T STORES I HAVE BEEN TO. EMPLOYEE CONNOR WAS VERY EXPERIENCED ABOUT THE PHONES AND OTHER ITEMS THAT I PURCHASED.
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January 2024 by Daniella Sinatra
Horrible they sell you phones they know are going to break but why tell me the truth get the better sale
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December 2023 by Masha M
Do not go to this location! They use stolen credit cards! Fraud!!!
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November 2023 by Karry Wilson
Excellent service! Outstanding! She went above and beyond to immediately made us comfortable, it’s my sister first iPhone…she made sure everything was downloaded for her work and took the time to show her how it works! Like I said before excellent service!
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November 2023 by Julie Smith
Att BROOKPARK rd in Parma/ BrooklynCustomer care superb … patient , knowledgeable and down to earth!
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October 2023 by Joe Semary
Nice crew at store. Turn down heat though ?
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October 2023 by Holy Schnikes
I didn’t wait long and they was really helpful.
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August 2023 by jessica tamburello
Shea was wonderful and so helpful. She took her time to explain everything to me even when I had silly ridiculous questions. She was one of the first employees that I felt comfortable enough to ask and she had a smile on her face the whole time and it was very nice to be able to deal with somebody who's not trying to push me out the door or up sale me on. She understood I had a budget .Definitely lucky to have her on your team. I hope she gets a raise or up for review and I hope my review helps her get along in her journey. Thank you again for all of the help. Shay, you were very very wonderful. I hope you have a good day!
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August 2023 by Kristen Yantko
My daughter was on her boyfriend's phone plan with him and he ended up dying because of an OD so now her phone is not able to be used with any service because it was in his name and they weren't any help with what we could do to get her phone working again looks like we'll have to buy a new one
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July 2023 by Brianna brooks
The service was absolutely awful and dishonest. If you have a problem, just go to the Best Buy next door. They are much kinder, honest, and helpful and actually know what they're talking about.
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March 2023 by Rachel Rado
Shay the manager refused to return my charger (even tho it was covered with a 1 year warranty) she showed no sympathy and clearly didn’t care to help. Thankfully two other stores (corporate stores) were willing to help no problem. They even said they don’t understand why she couldn’t return it. The customer service here is at an all time low.
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March 2023 by Dustin Dudas
I had to stop in for a new Sim card and a couple other things and Sarah C. couldn't have been more helpful. The service I received here was 10x better than the Best Buy around the corner.
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February 2023 by Bobby Tackett
Shay was a rock star with helping me out. I had issues with an online order and she gave me the information I needed. I was able to leave with the phone I wanted and the information I needed, all while she was training two new employees! Get that girl a promotion.
