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March 2024 by Larry Andrews
Probably the rudest service I’ve ever had at a walk-up food counter. The lady preparing the bagel sandwiches was loud, obnoxious and short with everyone and the person at the register was just as rude. The bagel sandwich was okay but I’d recommend avoiding this place and choosing any of the nearby options.
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March 2024 by John Hahn
Just stood in line for 20 minutes to get a bagel this Sunday morning (was #5 in line when I started). The 2 girls behind the counter and 1 guy at the register were the slowest service I have ever experienced, anywhere. If you have to catch a flight don’t bet on this place. SLOW!!!
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March 2024 by John Worthy
That was the last straw. I work at the airport, I have seen rudeness, and ignorance at this place. I wasn't even waited on because the couple in front of me was totally disrespected by the manager woman(AA with the huge belly) she was the Rudest she could be to those people, literally no cause for it. I stated as such, and walked away, never again and no one else should either. Disrespect does not Fly.
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March 2024 by eric palka
Food was fine but the old guy was extremely rude.
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March 2024 by Jay free
Wish I could give this place zero stars. Rude for starters. Bagels not toasted and the lady eating and taking orders at the same time. Wish I would have read the reviews before ordering this garbage. Coffee and bagel.... SUCK!
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February 2024 by Erika Haselhoff
TERRIBLE customer service. The older lady with wanna be blondish braids is rude as hell! She yells left and right and because I didn’t hear the first time she called out my order, she walked off saying “are you just gonna stand there?” If you hate your job so much, go find another one and stop taking it out on customers! Ridiculous! Can’t believe they employ these kinds of people SMH
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February 2024 by Shelley Conry
The staff was rude, no bagels except a few to choose from, hardly any cream cheese on my bagel, last time I’ll eat
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February 2024 by Doug Land
My go to stop anytime I'm traveling! Bagles are always good and loaded with cream cheese.
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February 2024 by Mia DeFazio
There is a older guy that has been there the past two times i came to the airport and last time he was unbelievably rude to all of the customers and got in an argument with a lady and this time again when we went it was even more rude. Food is good, this particular worker is just very
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January 2024 by Cici Core
The service here is better than Shake Shacks!! I can see people actually working here, not standing around doing nothing!!
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January 2024 by Manar Noubani
Terrible rude service and bagels/juice wasn’t good at
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January 2024 by Joey Henry
Rude General Manager makes you feel stupid and like you did something wrong. But very smiling and receptive to people of same race.
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January 2024 by Shannon Eichorn
Fantastic sandwich. Attentive service that both gave me space to decide my order and took my order promptly. Friendly staff.
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January 2024 by Rob Kuhlenschmidt
VERY DISAPPOINTING! AVOID this location, go elsewhere at the airport. Asked for 2 bagels with cream cheese, there may have been a teaspoon if even that much. I complained to Bruegger's headquarters, and was informed this is a licensee location not under their control, they said they would forward my concern to the local management-- who has never contacted me. This location is a total rip off, avoid it, and even though it has Bruegger's name on it, to me it has turned me off to any Brugger's location anywhere else. ADDENDUM: Several days after I posted this, the manager of this location did reach out to me and took corrective action, for which I am very appreciative of his follow up.
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January 2024 by Stephanie Wright
Absolutely HORRIBLE customer service. It’s 8:30 am. Not one worker is smiling or pleasant. I was the ONLY person waiting to place my order; the gentleman taking orders did not have on a belt. Half of his underwear is showing. He walked by me twice, then pointed two feet down and said, “If you want to order you need to step down there.” I took two steps to my right. Still the only patron ordering. Still NO smile or enthusiasm. The cashier looked equally miserable. She didn’t make eye contact one time. Kept her head down when I asked a question, and her tone was unfriendly. ZERO stars given for service. I’m sure the bagel and caramel latte will be delightful ☺️…at least I hope ?