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July 2023 by Cleveland Born
You are being Warren do not take your car to get anybody work done or electrical work even painting done here my car looks absolutely horrible I will be posting photos at a later time evidence of all of the horrible birthday done soon
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December 2022 by CHRIS73
DON'T WASTE YOUR TIME OR HARD EARNED MONEY HERE. Would do 0 stars if possible. Runny paint marks. Dripping. They put the wrong parts on my car. Loose fit. Oscar senior and Oscar junior promised to order the right parts and "make it right". Been almost a month and haven't had a single phone call from them. $5,500 CASH DOWN THE DRAIN
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August 2022 by Michael Doerner
Oscar and his guys did an outstanding job repairing my Chevy Cruise. They even replaced a tail lamp bulb that had burnt out after the job was done (not their fault the bulb burnt out.) If I ever need to have body work done again, I will certainly go back to them to have the work done. Insurers can be difficult to work with sometimes, but Oscar worked with my insurance and their requests for documentation during the whole process without issue.Services: Painting
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July 2022 by cao wu
Oscar and his staff did a GREAT job for my Toyota Prius which has passenger rear side body damage. Their work, service, charge and friendship are beyond my expectation. I sent them a box of cookie to show my appreciation.Services: Painting
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June 2022 by Audrey Bey
I Took my car there because I had a small accident and the shop that was scheduled to do it had a six week waiting period due to shortage of staff. Oscar took my car the same day and worked with my insurance company to get everything covered and fixed in a timely manner. He also went above and beyond and made it affordable for me to fix a separate issue I had on the car and threw in an extra bonus to make everything matched perfectly. I highly recommend this shop been coming to Continental collision for almost 30 years.Services: Painting
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March 2022 by Daira D Smith
I was in a car accident about two months ago, Needed my car repaired. Continental was very friendly and professional and I got my car back in a timely manner. The work they did is beautiful. My car looks brand newServices: Painting
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November 2021 by Dave D.
Terrible shop. They had my car 10 months. Gave it back with tons of things still wrong and parts missing they didn't even have to do with the accident
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November 2021 by dave dibin
Worst body shop in America. Gave me my car back after ten months with 50 things still wrong with it. Gave it back with no air filter housing and won’t give me one. Taking my car here was the biggest mistake of my life
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November 2021 by Debbie K.
This place is horrible and completely dishonest, and untrustworthy, Oscar is a liar and has no business dealing with the public, I hired him to do some work on my car and he never gave me a written estimate he asked a family member how much money I had to spend instead of talking to the owner of the car, me, he did unauthorized work I did not ask for, he triple charged me for parts and labor the made up bill I got at the end of this awful ordeal was fiction, he charged me over$ 5000 almost $6000 for a job that shouldn't of even broken the$ 1000 mark!!!!! Oscar was rude, he is a liar, he told me it would take a week to do the work and I got my car back a month later, he took me for alot of money I didn't have for that, he is one shady man, I wouldn't send anyone to him!!! Don't believe e a word that comes from his mouth!!!!!
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August 2021 by Becca S
bad customer service
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August 2021 by alexis schydzik
My car has been posted on their website for an example of their "great" work but I still havent gotten it back! THE OWNER ACTUALLY POSTED THE POST RIGHT BELOW MINE- THAT IS HIM HYPING UP HIS OWN BUSINESS- NOT A REAL CUSTOMER. Im getting the round about- IF I COULD RATE THIS PLACE -1000000 I WOULD!!!! Completely the worst place to go ever. The worst customer service I have ever experienced. Broken promises!!! They told us that our car would be ready in 2 weeks and here we are more than 2 months later with no car. Their phone was disconnected and would not answer the phone. Had to actually go up there multiple times to learn the status of my car and then was pushed back another few weeks. Their own EMPLOYEES agreed that they have some issues. DO NOT GO HERE unless you want your car to sit in one spot for a while and bum rides off of other people or rent a car.
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July 2021 by Alexis S.
If I could rate this place a -100 I would. Completely the worst place to go ever. The worst customer service I have ever experienced. Broken promises!!! They told us that our car would be ready in 2 weeks and here we are more than 2 months later with no car. Their phone was disconnected and would not answer the phone. Had to actually go up there multiple times to learn the status of my car and then was pushed back another few weeks. Their own EMPLOYEES agreed that they have some issues. DO NOT GO HERE unless you want your car to sit in one spot for a while and bum rides off of other people or rent a car. WORST PLACE TO GO PERIOD! What business doesn't tell their customers when their car will be ready? What kind of business makes BROKEN PROMISES
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June 2021 by Jared Roberts
Oscar is the best mechanic I have ever worked with. I got into a bad accident on a Sunday, I called around everywhere to different shops to try and get someone to take my car and help me out but nobody answered except for when I called Oscar. He was there for me on a Sunday when nobody else was. He was at home when I called and he immediately got up and went to my location, no questions asked. He didn’t even care how far away I was, he just got his tow truck and met me at my vehicle. It was the best personal service I’ve ever experienced and something I am eternally grateful for. He worked with the insurance on my behalf and took care of everything. Before you call anyone else, you need to call Continental Collision.
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March 2021 by oscar palacios
Perfect work I recommend They work with all the insurance And help With the Deductible
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June 2020 by Robyn Lilly
One of the best body shops i know. Great work, and service was quick..
