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February 2024 by FLORENCE GAIDA
Garfield Hts one closed, came here was good . Nice guys working.
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January 2024 by sam xo
Stood outside for 20 mins before deciding to leave. Sign said open, all lights were on, doors locked and nobody in sight.
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May 2023 by Danny Death
Everytime me or my family have had a question they hand you a pamphlet and tell you to call customer service. There is no customer service there other than activating a new line or paying your bill. They no longer do insurance lost or stolen in store . If you need an accessory you're better off to get it online as their markup is huge
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March 2023 by Angela Wells
They charged me $140 when I switched over, $60+$25 activation fee and said the rest was for the taxes.When I tried to pay my bill today, they declined my card and approved another card but took the payment from both card
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January 2023 by Veronica .W
The employees there are not helpful. They rather you call customer service then try to help with the issue.
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October 2022 by George Galloway
Went to ask questions about the short cut for clock to set alarm which is build it app
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November 2020 by Richard Miller
Loving the LG K92
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January 2020 by Judith Dominguez
The phone is okay
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May 2019 by Rmize Nasrallah
Great sales experience from This location
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May 2019 by Antonia Ortiz
They didn't help me set up anything on the phone I purchased , I had to go to another location to set up my Gmail.
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April 2019 by Kevin L. Bruton
This AT&T MVNO (mobile virtual network operator) provides low cost phone service, albeit with non-flagship phones (although you can bring your own unlocked GSM phones if you wish). This location had a helpful agent that ported the number and also provided a free Samsung Galaxy J Star for switching. They also will subtract 5.00 off the bill if you autopay it.
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April 2019 by mà ma mà ry
My cellphone lost internet connection here at cricket when I go everywhere
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March 2019 by Jose Beltran
Great service.
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January 2019 by Stefanie Ozanich
This is a great cell phone store. They have workers who are nice and always want to help as much as they can
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July 2018 by Ardyth Stasiak
Dean is the best customer service person ever! Went out of way to get my boyfriends contacts transfered from his old flip phone. Spent time making sure his phone going to be user friendly . then helped me set my cricket phone which i had purchased months before user friendly. I hope cricket gives Dean employee of the year! Thanks again Dean for all your help. If anyone wants a new phone go to this store on pearl rd clev, oh
