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July 2025 by Gerard Fils-Aime
First of all I wasn't asked for my CVS card for credit on my purchase. Midway scanning I handed it him. Second he stuffed 58 dollars worth of items on the smallest paper bag you have. My toothpaste was sticking out. But I just grabbed a bigger bag near self checkout. Than I noticed no receipt was given although I hit print receipt on the credit card machine. At the final straw was when I waited for manager to provide me a receipt the manager asked if I remember the total and when I said no the cashier says Oh Jesus. Never use my lord's name in vain for a mistake you obviously made. I have never went to CVS and not asked for my card or given my receipt.
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June 2025 by Jay
I had a passive aggressive encounter with one of the cashiers Cindy. When first entering she was pleasant no greeting but she did tell me that I had to use the mouse for the photo kiosk. Which took me about 30 minutes to quietly do. As my photos were finishing printing and was ready to check out she explained to me that “ the pictures were already side and it was giving her a code that she has never seen in her 7years” she had to call the manager who was able to resolve the issue than I proceeded to give her my extra care bucks to scan that also did not scan. What should have been a simple check out took 5minutes. Maybe she was having a slow morning but as a woman of color many of you will never know the difference of someone completely wanting to sabotage your experience just so you will not have to come back to their establishment I’m not sure if this was the case but it sure felt like it. I can only imagine that if someone who has work for a business for more than 7 years that they have encountered numerous issue and would know how to properly solve them. I will not return to have an unpleasant passive aggressive experience.
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May 2025 by James Rayburn
Great night staff here. Always friendly. They keep it stocked pretty well. Much better than the other 24 hr store on Ridge rd.
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May 2025 by Natalie Muir
The drive though as always had 20 cars of lazy people . So I went in there was no one there as usual. The pharmacist clerk took my order, then was asked to wait because the pharmacist had to ask me a question about the medications I've been taking forever about interfere with each other which I already know.. however the pharmacist was on the phone having a conversation with somebody for over 10 minutes.. by this time there was 13 people in line behind me I told the clerk that I need to leave and left. I will be moving my prescription to Walgreens.
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April 2025 by Otis Jones
Be careful when using Moneygram to pay bills at this location, the teller tried to keep my money by putting the transaction in suspension mode, but telling me it had went through, but I grew suspicious when I didn’t get a confirmation email from my creditors like I usually do,
So I went back to the register and that’s when she unsuspended the transaction had me sign the pad and the payment processed and my receipt printed out ( SMH) at her
#scamlikely
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August 2024 by Shellee Pryor
Wonderful, wonderful wonderful!!
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July 2024 by Joann
I love my CVS on Brookpark Rd n Broadview Rd. Clean helpful and very kind! Employees are very nice n the occasional 40% is Awesome!!!
U
*Update
I was very excited and happy to see Miss Terry working today. She helped me grab my Primetene Mist and she cashed me out, all the while smiling and talking and enjoying ourselves. You have a great staff at CVS... especially Miss Terry, She is by far the one and only woman who has patience and the need to make everyone smile at all times. No one else could talk like her LOL
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July 2024 by rick jaworski
CVS...2007 Brookpark Road, Parma ROCKS !!! Always friendly..always clean...
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June 2024 by brenda woodrich
This store was very clean & the employees very knowledgeable and caring
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April 2024 by Melvin Saleem
Fantastic Service as always
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February 2024 by Sharon Doyle
This is a large drug store that is similar to the other CVS stores.
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February 2024 by Theresa G
Smiling, helpful, and friendly staff. Front store and pharmacy help when u need it. The drive thru pharmacy always offers my dog a treat when he's with me. Now, it's his favorite place to go.
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February 2024 by Alex Kocsis
The folks in the pharmacy are not usually polite or courteous. They talk to customers like they do not like working in the pharmacy.
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January 2024 by John Marshall
So either I got really expired Arizona cold brew green tea or the factory mixed up the labels but my green tea was definitely an alcoholic beverage. Not that I care I got it but what if a child wanted a green tea and and it turns out it’s beer… smh…
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January 2024 by Dina Youssef
The most unrespected people I have ever seen. Trying to ask the lady she work in pharmacy, she hang up the phone on me while I still asking her aquestion. She was talking to in the worth attitude I have ever seen.
