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August 2025 by M Bailey
I tried calling to check on their print services. The phone system put me into a scenario where I was unable to talk to a person. Guess I have to go elsewhere.
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May 2025 by F B
Fast, efficient, and super helpful.
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May 2025 by Mohcen Zidane
Shaun was extremely kind, helpful and pleasant. My visit was easy and smooth. Thank you again!
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December 2024 by Gerard Daher
FedEx gave me an estimate for a print to be ready next day. This office is closed for a week. This is not a real FedEx office, it’s basically just student services for Case
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August 2024 by Charmaine Dinkes
HORRIBLE CUSTOMER SERVICE. THE DRIVER LIED ABOUT ATTEMPTIMG TO LEAVE A PACKAGE FOR MY ELDERLY MOTHER.
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July 2024 by Brooke Kahl
I always have a very positive experience working with the staff here. They are so kind and help however they can!
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May 2024 by RJ Byrd
Office hours on google maps are incorrect. Please try to help save people on gas and time by updating your office hours online. Smh
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May 2024 by Evan Humphreys
This location was great, the self service left much to be desired and so the manager Shawn helped me accomplish my printing goals despite his busy slate with commencement this week.
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February 2024 by brittany bucey
I DO NOT KNOW WHAT IT IS WITH THESE EMPLOYEES BUT THEIR ATTITUDE SUCKS
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October 2023 by Tim Bonar
Never had any issues! The staff is friendly and courteous!They do a fantastic job!
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October 2023 by Wild Retreats
Rep just told me they couldn’t help because they “logged out of system”. Very bad customer service. You shouldn’t advertise that your open until 7pm if you can’t serve customers at 6:45pm. Staff could really use some training. FedEx just lost my business. I’ll go to UPS for now on.
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May 2023 by Marc Manolache
They did not have the size box I needed. They barely had any selection. Much less than at other FedEx locations.
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January 2023 by Paula Gist
I received HORRIBLE service today at FedEx, 11111 Euclid Ave., Cleveland, OH. "Bob" tried to bully me, yelled at me to "GET OUT" Called me "NASTY" and threatened to call the police on me.... WHAT FOR???? I do not know.... i never expected to say these things about FedEx.... i thought this was a top tier company..... but they evidently hire low brow peopl e. I was overcharged and I fully expect to receive a refund. What a nightmare this has been?.. Not doing business wth them again....ever.
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August 2022 by Cora D.
The woman who works here is a rock star. I didn't have the cohones to peer at her nametag to do a shoutout. Anyway, she obviously deals with a lotta bs. And yet, she still went out of her way to make my day. :D It's still making me smile. Thank you!!!
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April 2022 by Matthew McPheeters
If you print a poster here, make sure you specify the exact weight, finish and type of paper you want it printed on. They will assume the lowest quality paper if you're not incredibly specific.
