Giant Eagle Supermarket has been serving customers since 1931, providing fresh, high-quality foods at everyday low prices. The store offers a wide variety of products, including fresh produce, household essentials, deli items, bakery goods, and specialty products. Customers appreciate the friendly staff, especially in departments like the deli and liquor section, where employees are helpful, patient, and eager to assist. Many reviewers mention positive experiences with employees who go out of their way to find items and offer tastings, making shopping more enjoyable. The store features convenient services like grocery pickup, delivery, and a rewards program called myPerks, which helps customers save money on groceries and gas through earning rewards on their purchases. Prices are generally comparable to other grocery stores, although some feel that prices are rising and that packaging has shrunk, making them feel that the cost of food is becoming higher overall. Some customers have found the store layout and amenities lacking, such as the absence of shopping baskets, which they find odd, and they suggest adding more bathrooms for convenience. Despite these minor issues, many shoppers choose Giant Eagle for its product quality, helpful staff, and rewards program. Overall, it is seen as a reliable supermarket chain that offers good value and friendly service, especially appreciated by those who need accessible shopping options.
