Heinen's University Heights Grocery Store has been a Cleveland staple since 1959, known for its high-quality products and friendly service. Customers praise the store's clean environment and delicious food, including award-winning produce, fresh seafood, hand-cut meats, gourmet cheeses, and fine wines. The store offers a variety of options for different dietary needs such as gluten-free, dairy-free, and kosher. Its prepared foods department features ready-made meals, hot soups, salads, rotisserie chicken, and fried chicken, making quick meals convenient. The store also provides convenient services like online ordering, self-checkout, and parcel pickup. Customers appreciate the friendly staff, dependable quality, and great prices, especially with member discounts. The store’s drive-up service and grocery bagging enhance the shopping experience, making it easier and more enjoyable. Overall, Heinen's is recognized for its consistent quality, excellent produce, and welcoming atmosphere, making it a top choice for grocery shopping in the area.
Great place to shop, wonderful friendly people, always willing to help. They don't just point in the direction of what you're looking for, they take the time and take you right to it.
June 2026
Kraig is the best! He was so extremely helpful, went out of his way to help us find produce and even gave recommendations. Left such a great impression. It’s hard to find customer service like that these days! 5 stars to Kraig
October 2025
Heinens is always clean, well stocked. It's prices can be a little high, but, you get what you pay for
