November 2023 by Geoff Levenberg
Worst rental car rental place in the United States and Canada. If you find yourself in Cleveland and need a rental car, do NOT go to the end of line of car rental companies and use Hertz. You would be better off paying double at any of the other car companies. If you really want to use Hertz, get an uber and have them take you to Parma or Westlake or any other Hertz. Heck, it would even better for you to pay a few hundred dollars to have them drive you to Detroit, Pittsburgh or Columbus airport and deal with those Hertz people. Just the drive alone will probably be faster than the wait in line for only a terrible experience.