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February 2024 by Barbara Pal
Carmen Zydiak is a top notch professional I have been going to for years! And would not go anywhere else! You must meet with her for your tax services!
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February 2024 by Sonia List
She is so awesome. I've been coming to her FOREVER!!!! see you next YEAR!!!
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January 2024 by nila tomas
See Carmen she is the best. She is located at 117th in Lakewood.
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April 2023 by che'tyra lewis
The receptionist was very rude and unprofessional. Telling the tax lady that I’m not nice because I asked her to upload my w2 , which was a service offered by the last receptionist when I came in 2 weeks ago. So if she didn’t want to do it she could have just said no.On top of that I uploaded a different document to the app and and called the next day to confirm and was told it was received. The tax agent called back and said she was ready to submit doc and when we went over she did not have the documents and was unaware of what I was talking about. Now this could be an innocent mistake however as I stated above I called her and confirmed that she had received the document and she said yes.Additionally there are long wait times and the staff has a hard time understanding that just because you have a poor experience with one person does not mean u have to take it out on an entire group.Overall unprofessional, rude, and unorganized.
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April 2023 by Victoria Cohen
Maria is wonderful. She provides excellent customer service for tax preparation and filing. Thank you for all of your help Maria! :)
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February 2023 by Mike Lufkin
Mrs.Carmen Zydiac is truly one of a kind mixing job knowledge and the human aspect that made me want to come back year after year for the last 7 years. She truly loves what she does and will help you to get the most money you can. It’s always a pleasure to see her… like coming home after a long trip. She treats you like part of her family and not just a number. A++ rating. Thank you for your help. Mike Lufkin.
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April 2022 by Tammie Boone
Great service very knowledgeable
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March 2022 by Maad Qadar144 #2
It was fast service and the guy that did my taxes had a cool spirit and explained everything he did so that I could understand
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March 2022 by Karen Hooper
Mr.Slaughter was very courteous, helpful, and professional in assisting me with my tax filing.
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February 2022 by Marie Criswell
He was very polite and asked me if I had questions he showed that he cared
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February 2022 by Sabrina M. Gargano
I feel my information is secure with Carmen.
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January 2022 by stephanie webb
Came in today to get an advance refund… I was aware prior to coming in if you made more in 2019 you could use that for your EIC instead of 2021 income if 2021 was less. my tax professional first off kept using my 2020 income, which he wasn’t supposed to. then he told me since i didn’t make that much in 2021 he calculated i OWED the IRS back for the CTC 1,800 payments. went home and did them myself and got a refund with turbo tax of $5,100… you don’t need ANY income for the CTC… tax “professional” did not know what he was doing. his name is Lamar.
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October 2021 by rashaun Wiley
Very good tax place
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April 2021 by Robert Parobechek
Quick, efficient. Unexpected calculation meant the quoted price was lower than what it really cost to have taxes prepared. But good customer service found me a coupon so I could pay with what I had in wallet. Very impressed!
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April 2021 by Carl Mack
Lamar Slaughter. Mr. Slaughter has earned my trust and confidence. Were he to leave Block, I would definitely follow him.
