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November 2023 by Jonathan Zivoder
I have to go out of my way to not go here, even though it's the closest branch near me. Always a problem here, whether it's the ATM down, out of bills, understaffed and slow service, and not to mention some of the rudest tellers (not all, there are some good ones who are overshadowed). And why does every person at this location spend 5+ minutes at the ATM ? Do your banking in the office like everyone else. The ATM is intended for quick transactions. This place should really consider putting an ATM inside the building, so non-lazy people can access there cash quickly.
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October 2023 by Cody Greathouse
Slow, unpleasant, and unprofessional. Also be prepared to get stuck in the metal detector doors that really provide no security at all.
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August 2023 by Clem Clemson
My experience has been extremely poor customer service especially at the drive through. The issues at this branch are ongoing for quite awhile. I have literally sat fro 20 minutes waiting to cash a check even as recent as today. I am about to close both business and personal accounts so I do not have to deal with this anymore. Extremely poor customer service when you need them and can't use an ATM
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May 2023 by THE MANZ
Workers attitudes are disgusting, terrible customer service don’t even know how to do your job and your supposed to be the bank manager…
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April 2023 by Brian Krum
I'm reading many negative reviews and im not seeing any of this with my recent experiences. It has been rather pleasant every time I have dealt with this branch. Everyone is super nice , quick and also patient. I couldn't find my account number and the gentleman at the counter assisted in showing me where to find it on my app to complete my deposit slip. I continue to look forward doing business with my Huntington people.
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April 2023 by Mr mr Mr
When I moved to the Euclid Ohio area Huntington had several bank branches near the apartment I was renting. Approximately 1 Year later these banks closed and it was a distance to go to a Huntington bank. Also this company doesn't issue cashier checks at no cost for Veterans.
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March 2023 by Christine McNeal
This location do not mirror Huntington Bank core values, neither reputation. Very hostile environment and the inabilities neither . knowledgeable.about banking transactions,. View.the camera hereby, the male Banker showed his tattoo and engaged in playful touchy and jokes..The point is. my.transactions unfilled. at this Branch..
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November 2022 by Susanna Dzejachok
Got stuck in the drivethrough line which blocks the entrance, afterwards noticing a back way in. Long, extremely slow line inside. I was directed here by the E 185th branch since I needed a notary. After waiting 10-15 minutes in line, only one customer had been waited on. I then inadvertantly overheard they have a notary but weren't offering notary service until further notice because they were too busy.
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August 2021 by Shanna Perryman
I have banked with this bank for many years…Lately when coming to this branch, I really dread coming because it takes FOREVER to get service in the drive through and inside… even when it’s not the first of the month.It seems as if they need more employees to help with the L-O-N-G wait.Hopefully they could fix this issue soon for their bankers because it very frustrating coming to this branch.
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April 2021 by DLawna Woolfolk
Ashley was so professional and kind! We had a good chat! Service was fast and efficient!
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March 2021 by stanley stephens
Poor customer service. there is one Bank employee with an attitude the same one every time. I don't have a account here, my Landlord do and it how he has the rent payment s set up. Cause of her I closed my account sometime ago. I guess since you work in this neighborhood you feel you can talk to us however you like.
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March 2021 by king of monkeys monkeys
Worst Huntington. Terrible customer service very unprofessional
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March 2021 by Girolma Weeks
Drivethrough usually has a line!