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April 2024 by Teri Pearson
Very clean. Great food
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April 2024 by Cody Launders
Overall it was great. Fairly packed, the servers were hustling. My uncle was upset because there were no waffles, but aside from that the food was excellent. Wish we could have tipped the cooks.Parking: Parking is all around the building, and it seems to have just enough for how many people the building can accommodate. Probably could use two more handicapped parking spaces.Kid-friendliness: Should be plenty of room for families with multiple kids, and high chairs available if needed.Wheelchair accessibility: Only a couple handicapped parking spaces but it should be easy access for those in wheelchairs and using other devices for walking assistance.
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April 2024 by Hamada S
Definently better than the covid days
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April 2024 by Brittney Guill
I recommend not eating here until there is an inspection and an overhaul on staff and management. Unfortunately, there was a cockroach that came out of my neighbor's syrup and they're severely understaffed. This location has gone farther and farther down hill.
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April 2024 by Diamonique Hill
Visited this location today at 7:30am. Less than 5 minutes later a roach pops up on the wall. The only incentive we got was an offer to be moved to a different table. It was only one other guest party in the restaurant but we got seated in the area that had just gotten mopped and the floors were soaking wet. The server Rosie was nice but not attentive enough. My attending party still wanted to stay because she didn’t see the roach but I was jumping and uncomfortable the whole time. I’ve already put in a complaint on the website and the Health department no food establishment should have Roaches
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April 2024 by Shannon Hoffman
I love IHOP. But this location has roaches. Wife and I walked in and waited to be seated,saw a bug crawling on the divider,walked over to see if it was a fly. It was a 1/2 inch long roach. We left as the hostess was asking how many.
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April 2024 by Denise Jackson
Waitress wasn't doing a good job seeing if we needed anything else or if we were okay.
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April 2024 by R. Strekal
We were here Saturday night 3/30. What a pleasant experience. The service couldn't have been better. Extremely attentive and friendly. Thanks for a great evening. We weren't expecting such a great experience!
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April 2024 by Andrew Bendahan
Wonderful food and great service. They had music playing in the background as well. The food is great!
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March 2024 by Britney Feliciano
I will never be eating at the IHOP on Brookpark road...today while there in middle of our meal a damn big roach comes crawling across the table from under the rack where sugar and stuff is at... I over looked it for a minute and then seen how big it was and AJ and I couldn't finish our meal...she was so grossed out...the table next to us seen it and couldn't finish there meals either...I would expect that at steelyard but never at Brookpark...they lost a customer today...food was actually good today until that
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March 2024 by Doris Forcier
Service was awful. Waitress never came back except to give us our
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March 2024 by DeJuan Walker
Understaffed. Several customers left because of the long wait to be seated. Food was mid.
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March 2024 by Qwynesha Gaddie
There was fruit flies flying around every time we ate , we mentioned it to the waitress she said “ yeah we just sprayed this morning to get rid of them” it was very disgusting and to know that y’all sprayed why sit us in that area … the black dots were the bugs … trust there was more as well I would’ve liked a
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February 2024 by Marlene Aviles
I use to work there and sometimes it was great and sometimes it wasn’t now the employees are just insane and me and my friend there on my birthday 02/22 and we waited for our food to come we waited about 20-25 minutes for it to come our waiter went to the bathroom, and I think she didn’t even wash her hands and the cook had his music blasting this was all on February 22 around 3 o’clock 4 o’clock
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February 2024 by Scott Koba-Nelson
Closer to our home we do not have any IHOPs anymore. Having an appointment close to them out here on Brookpark Rd we looked forward to grabbing a meal from them instead of a fast food option. They did not disappoint. Cheyenne our server and the manager are both sweet people and have a good working rapport. We had a coupon, which at some establishments is met with an eye roll but the manager was more than kind in explaining what it meant (and more than generous later when figuring our bill for my wife ordered a meal that was only $6 from the Happy Hours menu, the mgr rang up my meal as the free one). A little hiccup when the food came out but it was fixed no problem. Everything was delicious. My wife and I are both looking forward to our leftovers.
