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November 2023 by Della Tucker
You guys have the best sales. Your clothes are the best quality. Please please do not leave Beachwood
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October 2023 by Jackie Gould
I have loved JJill clothing forever. The people who work there are so friendly and helpful. One salesperson convinced me I had the wrong size jeans, and she was right. I have had fabulous vacation and work attire!
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December 2022 by Gallery Host Host
So I'm writing this due to the feeling of being racially profiled and body shamed at this location, I went in looking for a dress to purchase and the sales rep was very rude and disrespectful, when asked for help rep stated that I was in so many words going to stretch out her merchandise that I was looking to purchase. if I was of any other race I'm pretty sure this matter would have been handled differently not only was help refused after I stated that the item will go up and can fit rep then goes on to state that she was the professional and that she would rather place the garment on someone that wouldn't stretch her zipper this is very distasteful in empathy I didn't ask for your opinion on how you felt I looked in that piece I was looking to buy it wouldn't have asked for it to be zipped up if I didn't think it couldn't go up I had my nails done and couldn't grab the zipper,.......not that it didn't fit
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June 2022 by Neeta Sandhu
The staff at the Beachwood location is superb.Nice but slightly expensive clothes .
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June 2022 by kim albertson
Lynn and the other associate were fantastic!! Made shopping fun!
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April 2022 by Teresa Statham
I hope this reaches corporate of JJill.The staff at your beachwood store is superb!!!Each time I have visited the store purchasing or looking they have been sensitive and helpfulEspecially the manager not sure of her name but coodles to her for her genuine service.
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October 2021 by Kate Ash
Nice clothes, good quality, sale prices
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December 2020 by Roy Froebe
5 stars for the staff. Extremely welcoming.
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November 2020 by Anita Henry
I had so much fun with Julia. Julia helped me put together some great outfits. Had a great time!!
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July 2019 by Lydia P.
I absolutely love J.JILL. The clothes are stylish and tasteful. They are youthful yet not enough to feel as though you're dressing like a teenager. When there is a sale, it's well worth the time to go into the store. It's my best place to shop! 🌟
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June 2019 by Vicki Ramirez
Waited around for 20 minutes while the sales people approached everyone else in the store except me. I even walked towards a sales person she turned and walked to the rear of the store. Apparently they size you up when you walk in and decide whether you're worth helping.
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May 2019 by Amber Maiden
The staff at Beachwood J Jill is so incredible. They are the most helpful sales associates I have had the pleasure of working with in Beachwood Mall and are lead by a very capable and charismatic manager. I will be returning again and again, even to order buy things in the catalog!
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April 2019 by Stenix K.
Took a client here to shop for work clothes. The staff was friendly and actually remembered my client and what she got the last time she was there!! I love that this kind of customer service still exists!
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December 2018 by David Workum
Nice place.
