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April 2024 by W Vajusi
Hey corporate, give these guys a raise. From top to bottom the entire staff are professional, always smiling. They make you just wanna skip the ATM and go in for transactions . Always leave smiling even if things don’t go my way, been banking with these guys for over 30 years and wouldn’t have it no different. I hope the entire staff get recognized.
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November 2023 by Test Junk
Trisha Zak is a trash human & employee with zero empathy. When you've gotten to this point in your career and have lost your customer service ability, time to find a new job. Looks like she's fleeing the state, cowardly.
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January 2023 by Karen Fox
Love keybank employees they take time to answer any questions you might have, plus they are so nice
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November 2022 by Fit 10 Productions
Very professional behavior but that's it. Took way too long to get word about a loan I applied for! We talking a whole business week and I still haven't heard back after multiple broken promises!!??
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July 2022 by Chakeia Sheffield
Every time I deposit large amounts of money to my account they restrict it and say it’s fraud
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November 2021 by Richard Buck
I am sitting here opening an account with Miss Holt and all I can say is that it’s been a very pleasant and wonderful experience. She is polite, professional and gave me all the information I needed to know about my account. Key bank has a real asset in Miss Holt.
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August 2021 by Manuela Imthurn
Worst Bank ever! take your money and go somewhere else. Cannot even give them a power of attorney for my mother who is incapacitated.... do they want to protect my Mom so that I can inherit everything???? That is the dumbest thing EVER!
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April 2020 by Crazy Crazy
You guys don't care about anything but your payment you guys are very rude don't answer no questions I am very upset I have to deal with you guys for another 6 years maybe I'll get rid of my vehicle instead I'll never again get key bank
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March 2020 by Susobhit Sen
Pretty poor services.. dont bother coming here unless u want to be treated poorly by the branch manager.
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March 2020 by Jasmine {Jaiye2} Jacobs
We're called to the desk to be serviced for the attendant to help someone else. Then she comes back to us to then ask us to sit down and wait. As the other staff isn't able to remove a deceased person off an account. Smh I guess it's always something at this location.
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February 2020 by Lenny M.
Wow glad this is right by the clinic, forgot my money at home. Not the worlds friendliest folks but nice level of professionalism. But two atms at clinic was not operational yesterday, not taking a chance they are still down.
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August 2019 by connie varelas
Waited 45 mins to see the manager or a personal banker without being acknowledged. I eventually left without meeting with anyone. I will definitely never return to that branch.
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June 2019 by Ismael O
I just left the bank, frustrated by the way the agent was behaving. The agent left his office for another room, then he came back, I wanted to go in his office, then he told me not to enter, then he sat in front of his computer. I spent 10 more minutes without having any word from him.
I can understand if he had something to do, but it’s not costly for him to let me know what’s going on.
I was sadly surprised by the way he handled this situation, hopefully things change.
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April 2019 by Ismael L. Wedrago
I just left the bank, frustrated by the way the agent was behaving. The agent left his office for another room, then he came back, I wanted to go in his office, then he told me not to enter, then he sat in front of his computer. I spent 10 more minutes without having any word from him.
I can understand if he had something to do, but it’s not costly for him to let me know what’s going on.
I was sadly surprised by the way he handled this situation, hopefully things change.
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November 2018 by Ismael Ouedraogo
I just left the bank, frustrated by the way the agent was behaving. The agent left his office for another room, then he came back, I wanted to go in his office, then he told me not to enter, then he sat in front of his computer. I spent 10 more minutes without having any word from him.
