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June 2023 by Kd Edwards
There’s One Teller (dark skinned lady ) has a DISTASTEFUL ATTITUDE , VERY DISRESPECTFUL. Never gives me or my husband a receipt when we make a withdrawal or a deposit … SHE NEEDS TO GO or she will be the reason this location gets shut down ..
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August 2020 by Caroline Hughes
10 DATS AFTER OPENING THIS ACCOUNT...I'M SICK OF YOU ALREADY!! I GAVE YOU WHAT I HAVE TO SHOW RESIDENCE.. THAT'S NOT GOOD ENOUGH... WHAT YOU WANT BLOOD
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May 2020 by Abdul-Azeem Levy
The ATM took my money and I was kind and polite when I spoke with the branch manager Tori she was very disrespectful and nasty. She pretty much told me I’m out of luck which is crazy because I’ve banked here for years but I’ll be taking my account to PNC or Huntington they never treat there customers like this.
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July 2019 by Mna7i
I came here without an appointment and they helped me getting what I need done. Cheryl is one of the banker was kind, knowledgeable and helpful. She answered my questions and took care of my requests. I did not have that much interactions with Key as a bank yet. However, Cheryl help in a timely and professional manner deserves 5 stars in my opinion.
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June 2019 by Cole M.
This bank is awful. I don't bank with them by choice, they purchased my loan from First Niagra Bank and since then have made it a living hell to service my account. It's been years and I just finally coerced my own account number out of them. Despite auto charging nearly 400 a month they would not provide me with the information. Not to mention their Call center is inexperienced. Contradicting themselves multiple times withing a ten minute conversation. I can promise you one thing: Bank with Key and you'll want to rip your hair out.
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August 2014 by Cavana F.
Staff seems knowledgeable friendly but if the joint ever gets robbed the guard will be absolutely no good. His face stays in his phone. As a matter of fact though this is mostly what I see whether it's late night CVS, Dave's, you name.