Key Tower
Hours:
127 Public Square, Cleveland OH 44114 Hours
About Key Tower
Key Tower is the tallest building in Cleveland and Ohio, offering premier office spaces with panoramic views. It is part of the Key Center complex, which includes a hotel. Tenants benefit from amenities such as a fitness and spa, upscale dining, and quick-service options. The tower is home to several prominent businesses. The concierge service, specifically Tim, receives exceptional praise for being incredibly helpful, friendly, and kind. He is detailed, communicative, and provides first class service, often going above and beyond to assist tenants and visitors with accommodations, guidance, and other needs. The entire team, including the visitors desk, engineering, and property management, is noted for being professional and facilitating smooth operations, making it a pleasure to work with them. The building is described as a premier and iconic location in Downtown Cleveland, close to many historic attractions, a cathedral, the courthouse, an observatory tower view, and the stadium.
Most Recent Reviews
January 2025
This is my favorite hotel to stay when I come to Cleveland. Many conveniences close by. The staff are amazing! Truly a fantastic place to stay.
November 2024
Tim, the concierge, was incredibly helpful and friendly. He was able to provide a last minute accommodation for use of a private space in order for our team to conduct final preparations for a competition. He was detailed and communicative, and it was a pleasure to work with him today. He saved the day for us!
October 2024
Concierge, Timothy, is awesome. I had a meeting scheduled for today in the building. Upon arrival, I was advised it was canceled. He was empathetic and personally escorted me through the parking garage and comped my ticket. Nice guy. First class service.
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