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January 2024 by William Pearce
Very friendly staff and helpful and really good coffee
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January 2024 by Kathleen Dowdy
They want over $1,000 just to file y'all might as well go to them free tax places online and do your own I give it another two three more years and there isn't going to be any more tax places to rip people off.
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May 2022 by Mary Siegel
Staff was incredibly rude and refused to help me. I left after 8 minutes in their office. Would recommend going somewhere else for tax preparations.
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March 2022 by Jose Caraballo
Got my taxes done here and that guaranteed service they got isn't true. They made a mistake on my taxes and I called them they would not work with me on the phone and wanted me to call again another day. The guy just hung up on me because I reminded him their promise of their guarantee. 3 years with them for they can hang up on me and not take care of my situation. They made the mistake and the guy refused to fix it. This is the last year. Will never again file taxes with Liberty. Go at your own risk, but know they only will get your money and then you don't matter no more.
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March 2022 by Antwan Ayers
What rip off
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February 2021 by Ivelise Diaz
Thank You Dan for the great service and helpful information!!
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February 2020 by Nancy Vanderstein
Liberty always finds us the most money that it is legally possible to get! It’s easy to get an appointment, the staff is friendly and knowledgeable. The follow-thru time is always faster than it’s indicated. They are really the best tax place in Cleveland that I know of.
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January 2020 by Meagan Turner
First time filing with Liberty and definitely my last. Had to jump through all kinds of hoops to prove that my children are mine ,and basically was accused of trying to commit tax fraud. I felt extremely insulted, and will not recommend Liberty to anyone in the future. Tax preparer was extremely condescending ,rude ,unprofessional and discriminatory. Will be contacting corporate.
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February 2017 by William Aponte
Friendly people I don't speaking very good English lady liberty take good care of me.
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February 2016 by bird wing
Not a good service they trick people Who dont speaking English and they cost more service fees
