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December 2025 by Carrie Kirkwood
I didn't have a great experience here, mainly due to communication and customer service.
I was quoted a repair that was about $800 higher than I expected, so I declined the work. Because of my work schedule, my car stayed there for a couple of days.
When I called to let them know l'd be picking it up, my calls were hung up on several times. I drove the car in originally, but when I picked it up, I needed a jump to get it home, which wasn't the reason I brought it in.
There was also some confusion about fees, as I was never told there would be a charge for a quote and then later told it was a storage fee. It seemed like they wanted to charge me for anything they could because I declined service.
I remained respectful and polite, but I left feeling uncomfortable and disappointed with the overall experience. I even said Thank You and wished him a Merry Christmas, but I was ignored — no eye contact, no acknowledgement!
I am giving 2 stars because he eventually did come out and jump my vehicle!
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October 2025 by chara taylor
Great prices and best in the city!!!
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October 2025 by Lindsay Dunn
RCity Auto did an amazing job on my car! The service was professional, fast, and done right the first time. I really appreciate how timely they were and how great my vehicle runs now. Highly recommend!
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October 2025 by Alejandro Perez
I had to get new struts and an axle after a bad fender bender and curb incident. The team at R City Auto was incredibly understanding and supportive. They got me in on Saturday and had me back on the road by early Monday, with all my fluids topped off and the job done right.
Money was tight at the time, but they connected me with a financing company they partner with, which made it possible to get the repairs done right away and pay it off once my check came in later that week.
I’m extremely pleased with the service, honesty, and care they showed me through the whole process.
Much gratitude to R City Auto for restoring not just my car but my peace of mind, too!
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September 2025 by David Glenn
great prices and very reliable, experienced mechanics as well
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July 2025 by Wylette Montgomery
Terrible
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August 2024 by Tyesha Polite
These people are so unprofessional. These people then took me through the wringer for the last month. They sabotage my car. They almost killed me and my daughter. In this car they put some kind of foam stuff inside of antifreeze tank that went through my whole engine and everything that’s gonna cost me five Thousand dollars these people done messed up my whole life almost took our lives do not take your car up there
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April 2024 by Richard Nixon
The problem wasn't solved and paid a lot of money. Not solved
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March 2024 by Francis Gilliam
I had a fuel pump put in and they did a great job. But what I liked the most about my experience is that the customer service was great. Chardenae was a delightful secretary even called a few months down the road just to ask how was the car running. I have never had a car shop do that thank you very much
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March 2024 by Tammy Hupcej
They did a great job and the people there are very nice and Friendly, I would highly recommend them to everyone. I been going there for my car work for a few years now ??????
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March 2024 by Angela Pearson
I have had Service at this establishment before but today I decided to give it a review. First of the receptionist was absolutely amazing. The gentlemen that assisted me with my car was very very professional and plessant. I love the fact that is a BLACK own business doing the right way.
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March 2024 by Beverly Hines-Murph
I felt very confident that the work I needed would be done professionally and as speedy as they could..I would love to encourage everyone to seek them out for your repairs..not only are they BLACK owned but they're black professional who want to make sure you get the quality and expertise for the service of your car .. I WILL BE BACK when and if needed..Thank you again.
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September 2023 by Tamika walker
I Love This Places been Going For Years . GOT My Nissan From here & It Runs Great Mikes The BEST There ?I Highly Recommend this Shop .Services: Transmission
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September 2023 by WillSL
Reasonable prices great service friendly establishment can't ask for anything more
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September 2023 by Julio Green
Good people service is ok
