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March 2024 by Libby Sandstrom
Paws Play-CLE is the best home away from home! I have had to go to Cleveland Clinic a couple of times (traveling from Indiana) and Max & Alayna’s Paws Play has enabled me to bring my Yorkie with me. I hated the idea of boarding him. We were able to register ahead of time, then on the morning of my doctor appointments, we took him for his evaluation and he stayed the day. When my appointments were done we picked up a very happy, exhausted ?, puppy and went back to the hotel. Next day, repeat! ?????
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March 2024 by Mary Jeffrey
I (really) don't write reviews, but had to. I recently boarded my dog for 2 weeks...it was the first time I have ever boarded a dog and I was nervous. After a great (free) day of us all getting to know each other and going through the facility - he went there a few days later. For 2+ weeks.... what could be a nerve wracking extended time apart for me and my velcro dog was not - everything went so great. I was able to take his bowls, blankets, toys, whatever I felt like he couldn't do without and it was all kept in his private suite (standard, spacious kennel for them and he is a big dog) for him. Every day I got pictures and an update - he was having the best time playing. The staff was quick to respond to any text I sent back and watching him - too much probably - on camera in the evenings was helpful. The night I came home, I arrived after hours, they were so willing and helpful to stay and wanted to make sure I could get him that night. Thanks especially for this- was so appreciated! Love the location and super easy drop off and pick up in busier downtown area. The staff were so great! Big shout out to Josh & Dani - very much appreciate the notes and daily pictures!We will definitely be back for day time play dates w his new friends.Could not recommend them more - plus we are supporting a small, local, veteran owned business. Win Win.
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February 2024 by Kristi Bogan
Paws Play is my go to for boarding and sometimes even when I need a break. I wish I could take them every day but the drive would be killer for me. I did start taking my first corgi there when I first moved to Cleveland. They made him feel right at home and safe. And they did such a great job with my newest rescue. This place really cares and knows dogs.
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February 2024 by Randy Badway
I’ll start this review, by stating that I am a kennel owner myself. When touring Cleveland, we stopped our dog off for daycare at Max & Alayna’s. The staff was extremely courteous and knowledgeable. The suites and play yards were immaculate.We could not have picked a better place. I highly recommend using them for your daycare and boarding needs.
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January 2024 by ERIC DEVESE
We've left our dog at different places before. But our Max & Alayna's experience has, by far, been the best! We'll definitely be back.
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November 2023 by Molly Goedel
Paws Play is hands-down the best. My dog gets SO excited before we even walk inside. I was nervous the first time taking her to doggy daycare but the staff made us feel like family. They send pics throughout the day too which is great. 10/10 recommend!
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November 2023 by Linda Alberty
Finley loves his days at PawsPlay. The staff is attentive and affectionate, they tailor his favorite ball playing just for him, and they are generous with pets and love. I am comfortable boarding Finley here also. Teressa and her team are terrific!
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November 2023 by Alexandra N
PawsPlay is truly like a second family. They treat my dog like their own and he is always so excited when we walk through the doors.
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September 2023 by brenda newman
If I could give Max and Alayna’s 100 stars, I certainly would. From my first contact via phone call, I was super impressed. The communication was superb, facility super clean, employees were wonderful and always professional…I could go on and on.We were visiting from out of town for a wedding and brought our 2 Golden girls with us…we don’t typically board our girls but after speaking with Dani on several occasions prior to traveling, we felt more than ok doing so. Honestly, I cannot say enough positive things about Max and Alayna’s.EVERYONE, I truly mean everyone, was exceptional in their communication with us both prior to arrival and during their stay, and exceptional in the care of our girls. I can honestly say I have never felt like a business truly loved what they all were doing until our visit to Max and Alayna’s.Thank you all for your care and attention to our babies.Dani and Josh went way beyond in making them feel loved and comforted-my husband and me as well.Thank you Thank you :) Willow and Tulip
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July 2023 by Pejy Kash
I am incredibly impressed with Max & Alayna's Paws Play. As first-time visitors, the level of care and attention they provided to our dog was exceptional. They took the time to understand his needs, gave us a thorough tour of the facility, and communicated with us throughout the day, even sending adorable photos. Their professionalism and genuine love for animals made our dog's first experience a positive one. Highly recommended!Thank you again guys for taking care of our baby! D&P and Brooklyn ?
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April 2023 by SC Kim
This review is way overdue! When I originally knew that I would be moving to Cleveland in the fall of 2022, I was worried about the care of my mini golden doodle, Lexie. She had never been to daycare nor has she boarded overnight at a facility. Rather, we had an excellent Dog Walking company (Dog Gone Walking) while living in Pittsburgh. She would stay at their house when I was traveling. Therefore, I was nervous about this transition.I did my research and found Max & Alayna’s’s. I first started off by having her stay at the daycare when I was in town to look for a place to live. Despite never being in daycare, she clearly loved going there.A few things to note:1. The place is so clean! I am very picky about this.2. They take such good care of all the dogs there. All the dogs are clean, and they all look happy to be there.3. All of the staff, starting from the owners, are incredibly kind and professional. They know Lexie well, and we both sense how much they truly care about her.4. They have been so flexible with me given the craziness of my work demands. They have let her come in earlier in the morning, and have never made me feel terrible (although I do anyways because that’s just me!) whenever I am running a little late.5. She boarded for the first time in her life earlier this month. The individual “suites” were clean with an elevated platform to put her favorite bed. They also gave her a nice bath before I brought her home so she came back, looking, clean, and fluffy!6. They have lovely parties for the dogs with “arts and crafts“ in photos. Please see the one below :-)Overall, I am so incredibly grateful to have found Max & Alayna’s’s. Thank you so much for everything!
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April 2023 by Maria Bellon
My little Poezy was thrown away and found her under a dumpster. Of course she was a pitbull, scared, malnourished, flea infested, ears infected and obviously was used for breeding. She jumped into my arms and after a year of nursing her back to health and spayed, she continued to love everything and everyone. We were turned down by many daycare, until I contacted this wonderful place. I brought her in for an evaluation and we were welcomed with open arms. She is sooo sweet and loving and her confidence is because of these awesome people! I never dreamed that she would have this chance to know how to be a dog and have friends. They have helped me give her the best life ever!!!!?❤
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January 2023 by Noelle Morovich (Paws in the Land)
I just wanted to say out of all of the doggie daycares in our area that I have picked up or dropped off one of my clients pets at, the staff at Max & Alayna’s Paws Play were the kindest, most helpful people. You can tell the staff truly LOVES what they do and LOVES the dogs in their care. They take the time to get to know the pets in their care and their little quirks and behaviors and how to best handle any quirks the particular dog may have to help keep the dogs safe and happy as can be. As the owner of a dog walking and dog training business nothing impresses me more than when I can say wonderful things about the staff at a doggie daycare and boarding business. I can whole heartedly say anytime my client needs the option of a doggie day care or boarding or even grooming that I will gladly tell them to call Max & Alayna’s Paws Play because the 4 different staff members I have interacted with are truly wonderful people and their love pets!!!!!
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January 2023 by Anthony Rossi
Came back to Paws play with our dog for a visit, and this place is exactly how we remembered it. Teresa and her team treat our dog like family, and you can really tell that she takes pride in running the best pet daycare in downtown Cleveland.
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September 2022 by Josh Womack
We've been taking our dog, Dori, to Paws Play for almost three years now and we, myself, my wife, and our dog, can't say enough good things. It's such a blessing to have in the neighborhood. I love how excited our dog gets when she sees the workers at Paws Play, and every time she leaves she makes sure to give them a goodbye kiss, lol ? ? Teressa, Deb, Dani and the whole crew is pretty much extended family. This place is pawesome.
