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March 2024 by Michael Robinson
This is a chain restaurant so there are not a whole lot of expectations on the positive side or anything to make you go oh wow, the food was tolerable. The service was very good. The atmosphere was scary because it is located downtown Cleveland public square. The area of the restaurant has many unsavory people outside of the restaurant because it is inside a convenience store. I was a bit apprehensive about going to the restaurant. Because of the people outside of it begging for money. The filth on the sidewalk and some in the inner foyer was not inviting it all. It seems something would be done about the beggars and the homeless people who are in front of the place constantly begging for money and we're often in the way.
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February 2024 by daniel ruskan
This is a great place to stop by late at night when nothing else is open to get cigarettes and a snack. It's shady around 1am in the morning and they have a guy that sits in front of the door which I'm not sure is a bouncer or an actual officer. The subs they serve are extremely questionable and I would avoid it all together (I have a servsafe management licence) and a lot of other people have gotten food poisoning. But overall if you have no other place to go then stop here.
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January 2024 by J Raz
They stay open late. They stop taking phone orders at 2am and ask you to come in and
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January 2024 by Chatting with katrina
I had fries without cheese and mozzarella sticks without sauce ?
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January 2024 by Taylor Dab
Nice and
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December 2023 by Vuan B.
The food is okay. I ordered the zesty bacok Swiss sandwich, and I only wanted the meat, cheese, and a little extra raspberry chipotle sauce. I received the DRIEST sandwich EVER!! NO SAUCE. If you go here please check your food thoroughly. I received meat and cheese, lol. I used the Mr. Hero app to order my food to start building points, they didn't give me any but had no problem charging my card. Do not use their app for your order either. There is nowhere to park, so I had to park illegally to grab my food.
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November 2023 by Andrew Battaglia
Ate here last night, resulting in a bi directional gastrointestinal exorcism. (Food poisoning) Wouldn’t recommend.
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September 2023 by Tru Kyng
Great place I love the fast paced cooked
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July 2023 by Dennis Carr
When the subs are a hit, they are a hit. Not always, but good enough for me to be a regular.
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May 2023 by Courtney Johnson
Food is always on point when I order from here they do everything that's in the receipt
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March 2023 by Andrew Deng
This Mr. Hero caused severe food poisoning for myself and a family member. Ordered Philly cheesesteaks and the symptoms came in three hours after consumption and resulted in a high fever the next day. The cheesesteaks didn't taste bad, nor did they smell strange.This Mr. Hero is a counter within the Downtown Convenience and outside of the store is a bus stop, where sketchy people seem to hang out at night. It also took a while for the sandwiches to be made.Parking: Street parking
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January 2023 by Rrina E
I order no tomato or onion on Roman burger in they put it on their any way tomato or onion on Roman burger im allergic to tomatoes now having a bad reaction
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December 2022 by Samantha Duncan
I typically have a great experience at this location but for the last year or so, the cheddar cheese has tasted horrible. Almost like it's a cup of butter. Other than that the food is great.
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October 2022 by Kacey Gotto
Absolutely the best Philly and waffle fries I’ve ever had! They did forget to send our drinks with the delivery but it’s okay. Quality of the food made up for it!
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August 2022 by BLITZandKILL
Was late at night and I couldn't find food. Resorted to this place and wow was I shocked at the quality. By far the best to go sandwich I have ever eaten. I wish they had one of these in my state, i'd drive just to eat there!
