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March 2024 by Divyes Patel
Best food and great taste with
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March 2024 by Monique Brent
Mr. Hero I always awesome. ALWAYS!!! Wonderful customer service. Fresh food. Great tasting food! No complaints!
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February 2024 by Erycka Stadnik
Absolute worst Mr Hero I've ever had!...no onions on the Romanburger or Tuna sandwich...also no celery in the Tuna, and it was slopped together covered in an abundance of mayo, and the bread was hard. There was also no oil dressing on either of the sandwiches. This place is not a real Mr Hero, and should not be allowed to operate as one since they do not prepare the food according to the franchise menu. Legit waste of $50 with delivery fees!
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January 2024 by Becky Baby
Seems no place has perfect food especially in East Cleveland I've noticed from stores with expired food and horrible customer service experiences but thankfully this place isn't so bad so far food is tasty no hair not burnt no substitutes for your food without telling you and great customer service may I add this is my opinion so
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January 2024 by Amanda Kloos
Waited 1 hour never coming here
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December 2023 by Annette Thompson
An it
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December 2023 by Sonya Tinsley
Rude for no reason. He turned his face uo at me for no reason and acted like he had an attitude. Like it's not even that serious. It's other Mr Hero s around.
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November 2023 by Yolanda Marie
Always fast friendly service!
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November 2023 by Lele1992
It’s the service for me. I always go to this location since it was opened and the customer arrive has gotten bad. Especially at night. You do not abide by your hours that are posted on one and make your own rules up. The men that you have working at night are very rude, and need to learn how to speak to women and understand that I know and understand the culture differences. You need to change your hours online because it’s says 10:30 they you close. When I pull up to order at 9:30, your employees say it’s online only. You need to make changes to your site, there are no signs posted saying that you will stop taking drive thru orders at a certain time. Hence when a customer speaks up and say something, do not get an attitude because that person is right. It is false advertisement to have your hours posted to 10:30 for drive-thru and not accept any type of orders unless it’s online only
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October 2023 by Mya Brown
I’ve had better Roman burgers at different locations, but the food was fine overall. Forgot to give me my drink, but I guess we’re supposed to grab it ourselves. Service was worse than what I think it should be but they aren’t rude or anything, they just wouldn’t make me feel comfortable dining in.Parking: Has their own parking lot, plus by a gas station.
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October 2023 by Myrna Neal
Went to drive-thru. Talking to the computer was weird. Better have you order together before speaking.The food was good. The pay window lady was polite.
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October 2023 by John Webb
Terrible service and communication, and their online system screws up delivery orders constantly.
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October 2023 by Jackie Woodson
Good sandwich but need to cut back on the mayo...
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September 2023 by Duwaun Young
went here for food and was turned around because they wanted to close ewely then watch him touch all this food with no gloves and now he’s touching trash ! Glad i was turned
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September 2023 by Frankie.B.S
It is 6:14 p.m. to the evening cook when someone pays for a gyro they are looking forward to the sauce. I paid for extra sauce. It looks like you rubbed the sauce on the bread like. Instead of pouring the sauce on top of the sandwich. Minus the sauce everything else was excellent. Don't be scared to squeeze that cucumber bottle.