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October 2023 by sierra blackwell
Mike is an absolutely incredible human being who really cares about his customers. He walked me through the whole process of finding a car and getting the correct documents. He went ABOVE AND BEYOND. The other guys.. not so much. Mike promised a loaner car while the one I financed was being fixed. Went in for my appointment, and was told they no longer do loaner cars as of 2 days ago (although my appointment was scheduled beforehand). The younger bearded guy I interacted with was extremely rude and made comments about me to his coworkers in front of my face! Mike promptly gave me a loaner car as promised. He is the only one I would do a deal with here - everybody else is rude, condescending and don't seem to know what's going on.
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September 2023 by Steven Enriquez
Never buy from them. They guaranteed my car to pass echeck and it won’t because its modified around emissions. Told me it was supposed to be sold to a non echeck county owner. When I tried getting it plated they tried every work around and it failed. They said they’d fix it for me but it would all be replaced stock. When I called to set up that appointment they told me they won’t do it because it’ll cost too much money. Now they won’t return my calls. Never buy from them.
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September 2023 by Blacky Colon
WORST PLACE TO GET A CAR FROM!!! If u get a car u don't like and they tell you wait about a year to build credit and switch it out , DONT BELIEVE THEM... Also if ur check engine light comes on after a couple of days of purchase, it's goin to keep comin back on. I reccomend rightway on brookpark. They will make sure you dont leave without getting what you asked!
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June 2023 by Dale's Y.
they tried to see me a rust bucket and now they wont return my refundable, nor do they have anything signed!buyer beware!!!!!
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June 2023 by James Justine
Bought a car off them was told they were gonna fix a/c never did also water pump went out less then 1k miles bought the warranty and yeah to get a place to work on it is ridiculous I would never recommend this place and the said for me to get vehicle towed which would cost me 300 dollars to fix there mistakes it's so wild. They do not do inspections on vehicles before they sell them now I'm stuck with a car payment and no car
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June 2023 by نتعلم. homemaker.
Zero for hospitality, I saw a 2020 van with the price of 25000+tax...etc the smell of the van was full of smoke, not automatic door and no t.v inside still the price is final. Not very professional ( my humble personal opinion).
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April 2023 by Chris Maxim
George and Craig were both awesome and did everything in their power to make sure I was getting the best deal. Great experience purchasing my first vehicle.
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March 2023 by Clinton Clark
2 days agoIf I could give National Car Mart the rating that they deserve would be zero. As a business they should stand behind their business and products in which they don't. I purchased a 2013 Ford Fusion and was advised by Adam which is a salesperson that the vehicle only needed the windshield replaced. And on March 10th, 2023 after signing the paperwork the same day car shut off four (4) times and was advised by Adam to bring the vehicle back and he would get it taken care of. Today, March 18th, 2023 a week and a day later go to pick up the vehicle after they had the vehicle for all this time and the vehicle is still shutting off. I do not recommend this business for a place to spend your hard earned money. This is one business that do not stand behind their products nor men of their word.
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March 2023 by Clinton C.
If I could give National Car Mart the rating that they deserve would be zero. Ad a business they should stand behind their business and products. Purchased a 2013 Ford Fusion and was advised by Adam which is a salesperson that the vehicle only needed the windshield replaced. And on March 10th, 2023 after signing the paperwork the same day car shut off four (4) times and was advised by Adam to bring the vehicle back and he would get it taken care of. Today, March 18th, 2023 a week and a day later go to pick up the vehicle after they had the vehicle for all this time and still shutting off. I do not recommend this business for a place to spend your hard earned money. This is one business that do not stand behind their products nor men of their word.
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February 2023 by Teila Brown
They sold me a car for $45,000. When I got home my headlights kept cutting off. I took it back to them. They held my car for about 2weeks to make sure the first payment was made, making me think they were fixing it. I checked my mileage and realized they had not drove it at all. They told me they sent it out to be repaired. (Stephanie)I found out when I picked it up I still had an issue with the lights.I asked if I took it to someone I new would they pick up the bill they said yes. The new shop said my headlight was cracked and the moisture was getting in causing my lights to keep overloading and cutting off. They told me that they were just paying for the lightbulbs but because the headlights which was $1600 stating I was responsible for it. This was not the agreement we made. I asked them did they not say they were going to pay the $1600 as they told me they would fix the issue. (Cush)told me because how much it cost was that’s the reason they did not want to pay for it he told me unprofessionally (GREED) I should have checked reviews before shopping here. I will be escalating this to the legal level. I hope this helps someone
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January 2023 by sherri dan
I would not recommend you buy a vehicle from this dealership they sell cars at high and don’t follow through with the agreement on the buying of the car I bought a car this time last year and still have to put money into it to fix what the agreement was too fix on it. The service manager was very rude by stating that they put a lot of money into my vehicle and was giving me a vehicle to drive while they had my car for 40 days out of the 45 of the 45 day tag and still they took my car when the check engine light was on and the battery light was and I get my car back with the horn not working into fixing my door myself they said there was nothing wrong with my window motor, but I took it to my mechanic spent money there then I bought the motor and replaced it in the long run. Don’t waste your money on buying vehicles from this place they Sell high priced junk.and if anyone has notice that the owner only gives his opinion to only certain cases. The option is always the same.
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November 2022 by Matthew Mazur
I highly recommend this dealership whenever your looking for for a used truck or car. Ask for Adam Singer when you walk in. He’ll take care of you and make sure to find you the right deal!
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November 2022 by Angel Lopez
Check out their ads on offer before you do any deals SHANNON BS’d us by saying “I was just marking vehicles down” went on their offer up page and the price we paid was the price they had posted for the exact vehicle we bought.. the ad was 3 months old we got the car 3 days ago just be honest and up front no to mention how filthy it was inside as well…
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September 2022 by Harry Harris
George Bort my salesman was courteous and helpful. The whole used car buying process was fantastic. What he promise to do was complete and while work was being done to the car, George allowed me to have a loaner car. I would highly recommend the George and the dealership.
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September 2022 by April Craig
This dealership is a joke. It reeks of used car sales. My biggest issue is George and his lack of professionalism. He talked down to me based on my credit hx. Let's be clear..if I thought I had stellar credit and didn't have limited options I would not hv even wasted my time with this place..but i know my situation and I know how limited my options are. However George did what ppl in his position should nvr do.and thts judge a book by its credit score. I've seen a few bad reviews Abt him but I still gave it the benefit of the doubt .smh won't happen again. Thank u George for showing your true self.which is a j*** ...?everyone hv a good day.
