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November 2023 by Deziree PrAtt
This is the only place that I take my Truck Too!!Juan and his team are excellent and they don't try and take advantage of you as a woman woman!!He's fair he's honest and they do really good work!!!It's hard to find a good mechanic someone you can trust.!!The best part as long as you have insurance, they will give you a card to use while your car is being fixed...If your car breaks down and you're towing it to them, the tow will be free as long as you're getting work done on your vehicle!!!I would check them out!!! All right sign your sign your life away. Sorry I did my life twice. Oh wow.I rate them 110%????
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November 2023 by Kelly Schneider
My husband and I have been bringing our car in for years! They have always been honest, thorough, quick turn around and super nice! We appreciate the care that goes into our vehicles. PCS never tries to upsell us and they are honest about what NEEDS to be done, and what can wait a little while. We will continue bringing our cars here.Oh and don't forget to grab your free entry ticket for their raffles for a free TV!Services: Steering & suspension repair
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September 2023 by Shari Sly
THIS IS THE BEST PLACE EVER!!!!! They have taken care of me for years and through many vehicles in the family. They always give me a great deal and will beat most prices out there. I will forever and always be grateful to Paul. Juan. Zack and John over at PCS auto body. ❤️Services: Electrical repair
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September 2023 by gelli bean
Terrible! I have never experienced such terrible work and customer service. I got my break pads and rotors “repaired” there and shortly after started to hear them squeek, which they were NOT doing before I took my car there for repair. I took my car back 4 times to which they gave me a new excuse as to why the breaks were still squeaky after each time. They refuse to refund me any of my money to get it repaired elsewhere correctly, they instead expect me to give them a 5th opportunity to fix what was supposed to be repaired correctly after giving them the first four opportunities. I would NEVER go there ever again, this will be my first and last experience with them.
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September 2023 by Margarita F.
My go-to car place in Cleveland! They are very efficient and offer great prices. I have gone a couple of times for small things (tail light replacement, oil change) and had a great experience both times. They are first come first serve basis, so I recommend coming in when they open around 7:30 AM. PSA PCS also offers a 10% discount to CCF caregivers!
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September 2023 by Kathleen Hudson
I had a flat tire and they fixed it for free! For FREE!!! Got to it right away and charged nothing. I am floored. Who treats people this way in this day and age! They are kind and so helpful. Go to PCS.
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August 2023 by Valerie Hayward
Took my grandson to PCS automotive to have them inspect his used car for any issues that might need to be addressed and repaired. The owner was totally honest and reasonable about the price of repairs that were needed. He left a lasting impression with my grandson, especially since this is his first car that he purchased on his own from a neighbor car dealer that wasn't honest about what the car needed as far as repairs. PCS has gained yet another client for car repairs and maintenance, myself, my daughters and now my grandson are all customers.
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July 2023 by Heidi Mueller
I am new to Cleveland and had this place recommended to me by a local. My experience was very positive. Friendly staff, honest and helpful explanations, and fair prices. They were able to evaluate my car, acquire parts, and replace them all within a few hours. Great service overall!
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June 2023 by Alan Mancuso
PCS Automotive is the Best car repair spot I've ever used. They are honest, fair, and trustworthy.Juan, the manager, cares deeply about the customer he serves and bends over backwards to accommodate whoever comes there. Norbert and Louie are expert mechanics. The owners, Patti and Paul, give back to the community time and time again.I am grateful to have PCS to repair my cars!
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June 2023 by Ricardo Rosa
Affordable and reliable they got me right in and even gave me a loaner car while I waited for mine to get fixed check them out great guys over at PCsServices: Auto brake repair
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June 2023 by Lisa T.
PSA for the day...do NOT use PCS Automotive on Triskett for any auto repairs. Owner is only out for himself. Had to have the alternator and battery replaced last year, and the van died while out of state 11 months later. Had to have it towed to the out of state dealership and it was the alternator and battery. PCS does not stand by their product and refused to offer any compensation because I left the alternator with the dealership.
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May 2023 by Scott Z.
So I had an engine problem that they agreed to repair. After they got into it they told me my engine was shot and they wanted to swap it out. I told them just to make the repairs. Then they told me my catalytic converter was shot and even had a picture. I told them just to make the repairs. When I picked up the car I had an engine light on and they said they couldn't fix it because I didn't replace the engine and replacing a dirty sensor in the exhaust wouldn't make a difference. I went to Autozone and they said it was an intake sensor problem and I fixed it myself. It's been running fine for years now.If you want to see what a C- rating company looks like then feel free to look these guys up on the BBB website. Do yourselves a favor and find a reputable company through the BBB website, I honestly just don't trust these people and their business practices, they're sketchy at best and just not worth the few dollars you might save. When the repair is too complex they just seem to start guessing and replacing parts instead of demonstrating the ability to diagnose.And get your repairs in writing! Search for "Zupan v. P.C.S." casetext.com/case/zupan-… it's an older case but it's indicative of the quality of their work.
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May 2023 by joel narvaez
I crashed my car recently and was referred to this place and I have no regrets! Everyone I dealt with was fantastic especially the manager Juan! They made a stressful situation so easy for me. Many other places had over a 30day turnaround time and PCS AUTO quickly fixed my car in less than 30days. They put me in a loner car and even covered my deductible fee. They will have my business forever.
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May 2023 by Andrew Alabise
This place is like a hidden gem. I was recommended this place by and friend and I see why now! They are VERY easy to work with, knowledgeable, fair, and we’re honest with what repairs needed to be completed and stuck to their price quote. Juan, at the front desk was great in letting me know how long everything would take, what needed done, and when I could expect my vehicle back. They even had a rental car I could drive while my car was getting worked on. A+++Services: Auto engine diagnostic
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May 2023 by Marissa Reid
Friendly and fair. I went in for an oil change and because my check engine light was on. It was an incredibly minor problem that caused the check engine light to go on, and they did not even pay me for it! Made my whole week!!! Also cheapest oil change I've ever gotten! Staff were so kind both on the phone and in person. If you are looking for a reliable and trustworthy mechanic I definitely recommend them!
