Petco in Cleveland is a well-regarded pet supply store that offers a wide range of products and services for various pets, including dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the competitive prices on brand-name pet nutrition and supplies. The store is known for its friendly and helpful staff, with several reviews highlighting the excellent customer service provided by employees. One customer praised an employee named Ashley for going above and beyond to resolve an issue with a delivery mistake, even calling Doordash to fix the problem and adding treats as a gesture of goodwill. The grooming services are also highly valued, with customers mentioning positive experiences with groomers like Amber, although there was some concern about consistency in grooming staff. Customers often find the staff to be patient and pleasant, even during busy hours close to closing time. The knowledgeable team, especially those assisting with fish and aquarium supplies, receive high praise for their expertise and courteous attitude. Overall, Petco in Cleveland is appreciated for its caring staff, quality services, and dedication to providing the best care for pets.