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April 2024 by LT Lake
Ordered dinner while on a visit to Cleveland. Pizza was NOT as ordered and PAN dough was almost flat. Cinamon buns were burnt and hard as bricks. Buyer beware of this Pizza Hut - worst in 60 plus years and that includes eating in Pizza Huts in about 40 States!
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April 2024 by Jessica Higgins - Realtor
Never have a problem. Food is always hot, and on time. Great staff.
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April 2024 by Blessed1
Ordered pizza, dough wasn’t done, called and was directed to a call center and let them know I had a complaint and they kept saying they were transferring me to the local store (Chester Ave at Cleveland State) which never happened. I winded up having 12 people from the call center answer and tell me the they were going to transfer me but I kept getting transferred to different people in the call center. RIDICULOUS!!! Bad business!!!!
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March 2024 by Andrei
Very slow service
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March 2024 by Ruth Donahue
My pizza was hot and very good. I couldn't wait to eat it and burned my mouth. Lol. Wings bone in were great, too.
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March 2024 by Ahmad Taha
I ordered large vegetables lovers, after I asked him I want medium chicken and medium shrimp Alfredo he told me out after that I ask him one large vegetable he told me they out of black olive and green I accept all of that he charges me banana peppers and jalapeño and he don’t pot
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February 2024 by Desmon Fletcher
Haven't been there in a couple of years but it's good to see that it has gotten better and
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January 2024 by Steve Norquist
Romeo resolved an issue I had with door dash and was able to fix there wrong doings and gave me exactly what I ordered nice guy! Highly recommend dealing with this Pizza Hut directly door dash is a
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January 2024 by K Dennis
If I could give less than one star, I definitely would! Absolutely horrible experience! Just don't do it! I paid for food to be delivered and it never showed up. I was sent through a seemingly endless rabbit hole of phone transfers for an hour. I was even accused by a customer service representative of lying about the whole thing. I was told my order had been completed. Unless you are in the market for paying for food you never get and being called a liar, I would advise against it.
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January 2024 by Edward Dennis
Horrible Horrible Horrible…. Please believe the one star reviews!! Places like this make me wonder why 0 stars isn’t an option. I placed an order that was never delivered… called to see what the issue was and got sent through a 30min rabbit hole of phone transfers, hangups and trying to reason with the poorly trained "customer service" staff. At the end of it, I still didn’t receive my order. If anyone is thinking about going to this place do yourself a favor and go anywhere else.
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December 2023 by Carrie Bowie
Sometimes I go there on my break. Lately, it been terrible. Not only will they take your order but wait until you get to say their system is down. Unprofessional and unorganized.
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November 2023 by Glenn Nickel
Ordered 1 large pizza through Uber eats the pizza was half cooked. Very disgusting called to complain and got the runaround $40+ later, and a half eaten pizza.got sick The day before Thanksgiving Pizza
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November 2023 by Anthony McDaniel
First off the food was nasty I ordered some wings tasted like soap I ordered a supreme personal Pizza they bring me cheese on hard bread and the cheese tasted old they told me they was going to deliver my order at 8:54 but send me a text said it will be 907 so I waited and waited and I didn't get my food to 9:30 and now I set up there ate the food and I feel like I have to throw up the cheese was old and I can say the wings was dry dipped in soap and honey barbecue this place should be ashamed of itself delivering food like that and why I give it one Stars cuz this Pizza Hut is terrible and they charged me $25 for some cardboard tasting Pizza no supreme just dry bread and cheese and the Pepsi that taste like water mixed with sizzle
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November 2023 by Greg Simmons
I ordered pizza delivery and waited 25 minutes as was told. Then I got a credit on my CC. They never delivered my pizza and when I called no one answered.
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November 2023 by J. Taylor
Reeked badly of weed inside and the toppings were wrong. This was after tipping in advance for carryout. Around 5pm on 10/19/23.
