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November 2023 by Eric
Application was declined with a post-graduate degree and 0 debt just to open up a checking account. Unprofessional and looks like I’ve dodged a bullet banking with this branch.
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June 2023 by Tony Parete
Excellent customer service. Thank you for helping me sort out an issue with my checking account deposit first thing yesterday morning. It was greatly appreciated.
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August 2022 by Jennifer Cochran
The woman at the second window is so nasty and rude I've been in there quite a few times and never ever have I seen her smile or say good morning, good afternoon nothing. I was cashing a check and asked to use a pen she basically threw it at me SMH. I thought bank tellers we're supposed to be friendly? She obviously doesn't like her job she needs to go elsewhere!
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February 2022 by Michael Rose
Very friendly and polite. Also efficient and speedy. Great people.
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September 2020 by Albert Fellows
For me personally excellent Bank take care of you in and out people are real nice I enjoy every time I go in that bank they make my day
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July 2020 by Imani Simms
The lady on the customer service line was so disrespectful. I asked a simple question, her response was "Why are you asking that?" and proceeded to give me an attitude. I will never open an account at that bank!
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November 2019 by augie orozco
I wanna rate them no stars really. They embarrassed my wife there. Wouldn't let her withdraw money they didn't know why. So wifey had to go to our PNC and get the money out no problem. They dont wanna work..
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October 2018 by k boyd
Bank telling name jadla located on W25th branch poor customer service I had my bank card sent to the branch because I moved into a new house 2 weeks ago today I get a phone call telling me my bank card is ready but I have to the end of the day or card gonna be shredded if I don't pick it up keep in mind I just received the call at 1:15pm 9/20/2018 and expect for me to leave my job which I'm cross town no where near Pnc bank on W25th CLEVELAND Ohio it's now 1:53pm jadla the teller is REALLY rude never experienced this before
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January 2018 by David Reynolds
Newer people since the last time I have been in there. Very nice and cordial staff compared to the last time I was in there. Thank you for taking the time to hire good people who care about customer service! I will be back.
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October 2017 by Kat Williams
Racial Profiling: I have never experienced the most humiliating & embarassing behavior ever & not just for me, that included a new teller in training. We moved to the Gordej Sq and we have been using this bank for the last past two plus years. You have a Head Teller who does NOT fit this environment, or we need a different institution. The behavior we experienced makes the decision to use online & automated systems more appealing. Extremely sad & disappointed for this bank.
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June 2017 by Tony Balster
They have broken phones cant hear people when they talk need new phones there
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May 2017 by BIGRED 16
They got robbed
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May 2017 by LT Magnotto
Gets robbed all the time.
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February 2017 by Max Morales
Convenient. Helpful. Pleasant
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May 2016 by DENISE MIHOK
We bank at PNC . Need I say More ?
